Network Administrator

Job Description

Job Description

Key responsibilities include :

• Establish, record, and uphold system protocols to maintain a stable network infrastructure
• Deploy innovative technologies and enhance the robustness of existing systems
• Oversee network health, resolve performance issues, plan system upgrades, and liaise with architects and external partners
• Diagnose connectivity problems across LAN and WAN environments using various diagnostic tools
• Protect network assets by implementing access controls and security policies
• Administer firewall configurations in accordance with current cybersecurity standards
• Provide updates on network operations and oversee associated initiatives
• Schedule quarterly updates for network, storage, and server hardware to ensure firmware is current
• Set up and manage routing / switching hardware, SIP-based voice services, and essential firewall configuration
• Maintain and configure data storage and computing platforms
• Deliver remote technical assistance to field engineers and users during system deployments
• Address and fix installation-related issues during initial setup phases
• Oversee IP management and hosted infrastructure within data center environments
• Work closely with project managers, engineers, and help desk personnel to ensure seamless operations
• Gather requirements and develop or maintain tailored solutions for internal stakeholders
• Engage in team meetings to communicate progress and share technical insights
• Record help desk support activities and resolutions
• Contribute to the creation and refinement of technical documentation and QA processes
• Assist in software testing and updates that influence network performance
• Offer helpdesk support outside regular hours, including participation in on-call rotations
• Guide and train junior IT personnel while promoting skill-sharing across the team
• Handle multiple critical projects concurrently with effective prioritization
• Keep supervisors informed with regular updates on project developments

Firewall Technologies, Cisco Routers, Active Directory, Cisco Networking, LAN - Local Area Network, WAN - Wide Area Network, WLAN, VoIP, VOIP - Voice Over IP, VoIP System, Mimecast, SAN - Storage Area Network