Sales and Retention Representatives

Inside Sales Specialist

Seeking a driven and passionate Inside Sales Specialist to cultivate and retain our valued client base. This role is crucial in ensuring member satisfaction and driving growth. Key Responsibilities :

• Master and effectively communicate the value proposition and benefits of membership across all tiers through phone and email communication with members.
• Proactively engage with members considering cancellation, actively listening to their concerns and presenting tailored solutions and offers to encourage retention.
• Convert trial members into paid subscribers by highlighting the long-term value and advantages of a paid membership.
• Respond to inquiries from prospective members via phone and email, providing comprehensive information about membership options and guiding them through the application process.
• Maintain expert-level knowledge of all membership benefits, tiers, and offers.
• High volume calls

Qualifications :

HOUWD51