Field Service Manager

Overview

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job and tailored development. We value learning, development, industry expertise, and personal growth, and we seek talented people who share these values. Start your path to a WGNSTAR career today!

Schedule

Mon-Fri

Location

Open to candidates in Chandler, AZ; Hillsboro, OR; and Pflugerville, TX.

Travel

Must be able to travel locally

Position Type

Full Time

Benefits

This position is eligible for WGNSTAR's full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.

Responsibilities

• Contribute to site management initiatives and ensure the expertise and resources of the organization are available to support agreed initiatives.
• Act as the point of contact for customers, coordinating all account activity and support. Provide overall leadership and on-site operations management.
• Report on performance KPIs and metrics to Customer and WGNSTAR.
• Provide technical mentoring to Operations teams.
• Drive high standards to achieve quality, safety, and operational excellence.
• Coordinate and participate in site meetings between business teams and customers.
• Actively seek out and pursue business development opportunities with new and existing customers.
• Represent WGNSTAR in planning, operational, and business development meetings.
• Manage, supervise, coordinate, and monitor employee and team performance.
• Manage the finance of operations and control costs.
• Ensure theHealth and Safety of staff / contractors working under WGNSTAR direction is of the highest standard.
• Plan and take action to protect Company and Customer assets, reputation, and ensure business continuity.

Requirements

Physical Effort / Activities

On a continuous basis will work in an office environment, sit at a desk for long periods, intermittently answer telephone and use a computer to communicate. On occasion, may be required to walk, stand, and lift up to 50 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Benefits

Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.

The people who thrive most at WGNSTAR are those who perform well in a team environment, enjoy engaging with stakeholders, and adapt quickly to changing environments while leveraging their skills to drive continuous improvement and success.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This description is not intended to be an exhaustive list of qualifications, skills, duties, responsibilities or working conditions associated with the position.

This position is not eligible for visa sponsorship.

Equal Opportunities and Social Governance

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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