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Senior Director, Wealth Management
Senior Director, Wealth ManagementTIAA • USA, Michigan, East Lansing
Senior Director, Wealth Management

Senior Director, Wealth Management

TIAA • USA, Michigan, East Lansing
30+ days ago
Job type
  • Full-time
Job description

Wealth Management

The Wealth Management Director job leads an integrated team of advisors for a specific territory and has overall responsibility to cultivate and grow client relationships within the market. This role will also be responsible for executing against strategic business plans to meet customer needs and achieve strategic and financial goals. This role will be key to ensuring a seamless client experience for both our clients.

Key Responsibilities and Duties

  • Oversight and management of an assigned group of Wealth Management Advisors.
  • Grows and maintains strong client and participant relationships evidenced through increased wallet share, product appropriateness, and net promoter scores.
  • Ensures the delivery of a seamless client experience through coaching the team to adopt the prescribed engagement practices. In support of ensuring an optimal experience for clients and participants, will establish relationships across all touch points (NCC, Retail Operations, Technology, etc.) to ensure advocacy for client / participant needs.
  • Ensures client facing advisors are utilizing TIAA's broad range of resources, including estate planning, portfolio management, and insurance planning.
  • Evaluates and assigns Advisors appropriate books of clients; assists Advisors in reviewing planning and advice cases for complex client accounts.
  • Implements appropriate strategies to increase market share
  • Assists leaders in charting strategy and direction for the wealth management group. Develops and maintains a good understanding of TIAA's competitors within the individual and institutional landscape.
  • Manages the performance of team leaders through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional Institutional Retirement strategies and to foster manager engagement, motivation, and development.

Educational Requirements

  • University (Degree) Preferred
  • Work Experience

  • 8+ Years Required; 10+ Years Preferred
  • FINRA Registrations

  • SRC Indicator : Series 7; Series 63; Series 65; Series 66; Series 24 or Series 9 / 10
  • Physical Requirements

  • Physical Requirements : Sedentary Work
  • Career Level

    10PL

    Company Overview

    At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values : Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.

    Benefits and Total Rewards

    The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.

    To learn more about your benefits, please review our Benefits Summary .

    Equal Opportunity

    We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

    See our full Equal Employment Opportunity & Non-Discrimination statement below. You can read more about your rights and view government notices here .

    Accessibility Support

    TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

    If you are a U.S. applicant and desire a reasonable accommodation to complete a job application, please use one of the below options to contact our accessibility support team :

    Phone : (800) 842-2755

    Email : accessibility.support@tiaa.org

    Drug and Smoking Policy

    TIAA maintains a drug-free and smoke / free workplace. Please see our Drug-Free and Smoke-Free Policy to learn more.

    Privacy Notices

    For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here .

    For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here .

    For Applicants of TIAA Global Capabilities, click here .

    For Applicants of Nuveen residing in Europe and APAC, please click here .

    We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

    Read more about your rights and view government notices here .

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    Director Wealth Management • USA, Michigan, East Lansing

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