Lead Restoration Technician

For over 23 years,

• Octagon Cleaning & Restoration, Inc.
• has proudly served homes and businesses throughout Maine, providing professional restoration services for
• water, fire, and mold damage
• . Our reputation is built on integrity, quality workmanship, and exceptional customer care. We are looking for a motivated and experienced
• Lead Technician
• to join our team and help continue our mission of restoring properties and peace of mind for our customers.
• Position Summary

The

• Lead Technician
• is responsible for overseeing and performing restoration projects involving
• water, fire, and mold damage
• . This position plays a key role in ensuring projects are completed efficiently, safely, and in accordance with company standards and industry best practices. The Lead Technician provides hands-on leadership in the field, manages crew members, communicates with customers and insurance adjusters, and ensures high-quality results on every job.
• Key Responsibilities
• Lead and perform restoration services including
• water extraction, structural drying, fire and smoke cleaning, deodorization, and mold remediation
• Supervise and train field technicians, ensuring adherence to company procedures and safety protocols.
• Conduct job site inspections, document progress, and communicate updates with project managers and office staff.
• Monitor job progress and ensure that projects are completed on schedule and within scope.
• Maintain equipment and vehicles in a clean, safe, and organized manner.
• Provide exceptional customer service by explaining processes, managing expectations, and resolving concerns promptly.
• Ensure all documentation (job notes, moisture readings, photos, etc.) is completed accurately and submitted in a timely manner.
• Follow all OSHA and company safety requirements.
• Qualifications
• Minimum
• 2 years of experience
• in the restoration industry (water, fire, and / or mold).
• IICRC certifications preferred (WRT, ASD, FSRT, AMRT, etc.).
• Strong leadership and communication skills with the ability to motivate and guide team members.
• Proven ability to manage multiple projects and meet deadlines.
• Valid drivers license with a clean driving record.
• Ability to work in varying environments, including confined spaces and in personal protective equipment (PPE).
• Must be able to lift 50 lbs. and be available for on-call rotation for after-hours emergencies.
• What We Offer
• Competitive pay based on experience and certifications.
• Opportunities for
• career advancement and training
• Company-provided uniforms, tools, and equipment.
• Health and dental insurance, paid time off, and retirement plan.
• A supportive and professional team environment with a company that has served Maine for over two decades.

Job Type : Full-time

Pay : $25.00 - $30.00 per hour

Benefits :
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

License / Certification :

• Driver's License (Required)

Work Location : In person

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