Program Manager Representative

Assistant Process Master

Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments and transformational initiatives. From strategy to execution, this team delivers integrated, end-to-end support and advisory services covering valuation modeling, cost optimization, restructuring, government operations modernization, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability. Work alongside clients every step of the way, helping them navigate new challenges, avoid financial pitfalls, and provide practical solutions at every stage of their journey-before, during, and after any major transformational projects or transactions.

Work You'll Do

• Assist the Process Master in organizing and facilitating knowledge sharing network activities.
• Gather and document lessons learned, proven practices, and process improvement opportunities from project teams.
• Help coordinate meetings, prepare agendas, and track action items to ensure progress on network initiatives.
• Support the implementation of knowledge sharing strategies and participate in assessment and review activities.
• Maintain and update content on knowledge sharing platforms and repositories.
• Assist in collecting and reporting metrics related to process improvement and knowledge sharing efforts.
• Facilitate communication among network members, connecting them to relevant information and resources.
• Support the development and distribution of reports, briefings, and presentations for the network and leadership.
• Encourage participation and engagement within the knowledge sharing network.
• Assist with the documentation and communication of process improvements, cost / quality enhancements, and other successes.
• Support the management of annual plans, process management plans, and action management plans.
• Conduct research and analysis to inform process improvement recommendations.

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Operations Transformation offering provides NextGen core operational solutions and operating models, business-led technology support, and process optimization services, maximizing value to our government clients' missions. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.

Qualifications Required :

Preferred :

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

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