Outreach Specialist - Elder Care Focus
Switchboard Hiring is looking for an Outreach Specialist on behalf of our client, a mission-driven healthcare startup. This is your chance to make a direct impact on families facing one of life's most challenging journeys.
Switchboard is a recruiting agency that works with multiple companies on their hiring efforts. Jobs are posted confidentially; client name and company details will be given to qualified candidates during their first interview.
Job Details
- Location : Remote (US-based only)
- Hours : Full-time and Part-time schedules available
- Compensation : $20-22 per hour + performance bonus
- Benefits : Full health / dental / vision coverage, flexible PTO, professional development budget, equity participation
- Sponsorship : This role is open to those within the US with legal authorization to work. Sponsorship not available.
About This Role
As the Outreach Specialist you will :
Make outbound calls to connect with caregivers and families (we provide the call list)Guide eligible caregivers through enrollment in free support programListen with empathy and identify each family's unique needsTrack outreach efforts and maintain accurate records in our CRMCollaborate with our coaching team to ensure seamless handoff after enrollmentWho We Are Looking For
Experience in healthcare, caregiving, or family support rolesPersonal connection to Alzheimer's or dementia carePrevious experience making outbound calls and building rapport over the phoneNatural empathy combined with professional communication skillsInterview Process
Application - think of this as your first interview!Personality AssessmentHiring Manager Interview