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Senior Teller

Senior Teller

SEAMEN'S BANKMultiple Locations, MA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Are you seeking a year-round professional employment opportunity in a great work environment and with outstanding pay and benefits?

Do you have bank teller or cash handling experience and supervisory skills?

Then Seamen's Bank could be just the place for you!

We are seeking a Senior Teller to assist with supervising and coordinating the activities of tellers and providing top-notch customer service.

The Senior Teller acts as back-up to the Head Teller and plays an important role in the smooth operations of the branch.  Essential Duties and Responsibilities include the following :

  • Performs all standard teller functions.
  • Assists with opening and closing the Branch Office.
  • Helps resolve customer issues with the head teller or other supervisor.
  • Assists tellers with daily transactions.
  • Assumes check signing authority.
  • Admits customers to safe deposit vault; understands and follows specified procedures.
  • Consolidates and ensures proper branch balancing and reporting.
  • In the absence of the head teller or branch manager, ensures supply of money needed based on legal requirements and business demand.
  • Helps monitor and review security procedures and controls.
  • Counts and records currency and coin in vault for balancing.
  • Studies and standardizes procedures to improve efficiency of tellers.
  • Assists in fostering a harmonious and team-oriented work environment.
  • Represents the Bank in a professional and responsible manner.

Qualifications and / or Educational Experience :

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and / or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • High school diploma or general education degree (GED); or six months to one-year related experience and / or training; or equivalent combination of education and experience.
  • Requisite mathematical skills, communication skills (verbal and written), computer skills, reasoning ability, and problem-solving capabilities expected of a teller.  Familiarity with bank products and services.
  • An understanding of Seamen’s on-line banking.

    • Supervisory Responsibilities :

  • Helps supervise employees on the Teller Line.  A Senior Teller carries out supervisory responsibilities in accordance with Seamen’s policies and applicable laws.
  • Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.

    • Physical Demands :

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee must have the ability to stand or be on their feet for long periods of time; be able sort currency; place and retrieve information in and from teller drawers.  The employee must occasionally lift and / or move up to 25 pounds.  Specific vision abilities required by this job may include close vision.

    • AAP / EEO STATEMENT :

  • Seamen’s Bank is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status.
  • Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.
  • It is also the policy of Seamen’s Bank to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.
  • Please inform us of any necessary accommodations required during the application process and / or at any time during employment.
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