Talent.com
Sr. Director, Client Experience Marketing

Sr. Director, Client Experience Marketing

AMN Healthcare Inc.USA, Texas, Dallas
22 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Welcome to AMN Healthcare - Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don't just offer jobs - we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard :

  • Named to Becker's Top 150 Places to Work in Healthcare - three years running.
  • Consistently ranked among SIA's Largest Staffing Firms in America.
  • Honored with Modern Healthcare's Innovators Award for driving change through innovation.
  • Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006.

Job Summary

The Senior Director, Client Experience Marketing is a senior enterprise marketing leader accountable for revenue growth, retention, and client engagement. This role oversees a team of Client Experience Managers who partner with sales and business leaders to deliver account-based marketing, data-driven insights, and innovative engagement strategies. The successful candidate will combine financial discipline, organizational design expertise, and advanced knowledge of CRM systems, intent data platforms, and digital marketing insights to optimize the client journey, influence go-to-market strategy, and drive measurable business outcomes. In addition, this leader ensures that client-facing messaging and thought leadership consistently reinforce AMN's brand promise and market credibility.

Job Responsibilities

  • Client Growth & Retention : Lead development and execution of strategies that deepen client relationships, increase retention, and expand revenue across AMN's offerings.
  • Account-Based Marketing : Architect and manage ABM programs targeting priority accounts, using insights to accelerate deal cycles, expand client share, and demonstrate clear ROI.
  • Sales Partnership & Influence : Act as a trusted advisor to sales leadership, co-creating go-to-market strategies, aligning campaigns with sales objectives, and strengthening marketing's role as a growth driver.
  • Client Experience Team Leadership : Recruit, lead, and mentor a team of Client Experience Managers, ensuring they are empowered to deliver account-based campaigns, client engagement programs, and measurable business impact.
  • Insights & Analytics : Leverage CRM systems, intent data, and marketing analytics to improve conversion, optimize pipeline performance, and guide investment decisions.
  • Digital Collaboration : Partner closely with digital teams to align on web experience, digital campaigns, retargeting, and marketing automation strategies that support client engagement.
  • Financial Discipline : Develop and manage budgets with rigor, ensuring all client experience initiatives deliver strong ROI, pipeline contribution, and profitable growth.
  • Organizational Design & Scale : Establish scalable operating models and best practices across the Client Experience team, ensuring consistency, accountability, and agility.
  • Innovation & AI Enablement : Champion the use of AI and emerging technologies to personalize client experiences, automate workflows, and unlock efficiency.
  • Go-to-Market Messaging & Thought Leadership : Partner across marketing, sales, and product to ensure client-facing messaging, case studies, and executive-level thought leadership are differentiated, relevant, and support AMN's position as a strategic partner.
  • Content for Engagement : Collaborate with content and insights teams to develop assets tailored for ABM and client engagement initiatives, enabling sales and executive leaders with high-value materials that advance conversations.
  • Brand Stewardship : Ensure all client-facing strategies and campaigns reflect AMN's brand promise, reinforcing credibility, consistency, and differentiation in the market.
  • Executive Engagement : Design and oversee regional and national client engagement initiatives that strengthen executive relationships, foster loyalty, and generate measurable results.
  • Key Skills & Attributes

  • Proven ability to drive measurable client growth and retention through account-based marketing.
  • High credibility and influence with sales and executive leadership.
  • Strong knowledge of CRM systems, intent data platforms, and digital marketing.
  • Financial acumen with a track record of delivering ROI on marketing investments.
  • Experienced in building, developing, and scaling high-performing teams.
  • Skilled in strategic go-to-market design, thought leadership, and content-driven engagement.
  • Ability to connect brand strategy with client engagement, ensuring consistency and differentiation across all touchpoints.
  • Ability to leverage AI and automation to advance client engagement.
  • Strong understanding of B2B customer journeys; experience in healthcare services or staffing preferred.
  • Qualifications

    Education & Years of Experience

  • Bachelor's degree required; Master's degree | Preferred.
  • 15+ years of progressive marketing leadership experience, with at least 7+ years in client marketing, engagement, or Account Based Marketing (ABM) roles.
  • Additional Experience

  • Management experience in client / corporate marketing role or related position
  • Demonstrated success in building and leading teams of marketing professionals with direct accountability for pipeline, retention, and revenue outcomes.
  • Track record of influencing executive stakeholders and leading enterprise-wide initiatives.
  • Work Environment / Physical Requirements

  • Work is performed in an office / home office environment.
  • Team Members must have the ability to operate standard office equipment and keyboards.
  • AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

    Our Core Values

  • Respect
  • Passion
  • Continuous Improvement
  • Trust
  • Customer Focus
  • Innovation
  • At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

    At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

    Pay Rate

    $169,500 - $201,500 Salary

    Final pay rate is dependent on experience, training, education, and location.

    Create a job alert for this search

    Sr Director Marketing • USA, Texas, Dallas

    Related jobs
    • Promoted
    Customer Experience Director

    Customer Experience Director

    AssociaRichardson, TX, US
    Full-time
    The Customer Experience Director will lead the Voice of the Customer (VOC) team to capture, analyze, and act on customer feedback across all channelswhile integrating operational and inferred data ...Show moreLast updated: 30+ days ago
    Director of US Marketing (Irving, TX)

    Director of US Marketing (Irving, TX)

    FotonaIrving, TX, US
    Full-time
    Quick Apply
    Globally recognized for exceptional product performance and versatility, Fotona develops award-winning aesthetic, medical, and dental lasers. With over 50 years of laser expertise and industry ...Show moreLast updated: 19 days ago
    • Promoted
    Sr Director, Product Managment - Growth

    Sr Director, Product Managment - Growth

    TapcheckPlano, TX, US
    Full-time
    Reporting directly to the VP of Product, the Sr Director of Product Management, Growth will be accountable for driving four key growth levers : increasing provider and partner collaborations, expand...Show moreLast updated: 30+ days ago
    • Promoted
    Director Analytics and Benchmarking

    Director Analytics and Benchmarking

    Parkland Health and Hospital SystemDallas, TX, US
    Full-time
    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland ...Show moreLast updated: 5 days ago
    • Promoted
    Tax Associate

    Tax Associate

    IntuitKaufman, TX, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...Show moreLast updated: 13 days ago
    • Promoted
    Tax Expert

    Tax Expert

    IntuitKaufman, TX, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 13 days ago
    • Promoted
    Client Strategy Senior Director, Integrated MediaDallas, TX; Fort Worth, TX; New York, NY

    Client Strategy Senior Director, Integrated MediaDallas, TX; Fort Worth, TX; New York, NY

    PMGDallas, TX, US
    Full-time
    Client Strategy Senior Director, Integrated Media.Best Places to Work for 10 years in a row and.Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technol...Show moreLast updated: 30+ days ago
    • Promoted
    Strategic Client Director

    Strategic Client Director

    SEKO LogisticsDallas, TX, US
    Full-time
    SEKO started out in business in 1976, operating out of a single Chicago office.Since then, we have built a solid reputation throughout the world as an innovative and flexible provider of first-clas...Show moreLast updated: 6 days ago
    • Promoted
    Director, Marketing Experience Product Management

    Director, Marketing Experience Product Management

    EquinixDallas, TX, US
    Full-time
    Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, hum...Show moreLast updated: 25 days ago
    • Promoted
    RD Platform Services Sr Director

    RD Platform Services Sr Director

    RandstadPlano, TX, US
    Full-time
    Sales Expert For Workday Practice.Randstad Digital is investing! Are you a workday sales professional ready for a change? We are looking for a Sales Expert for our Workday Practice in the North Ame...Show moreLast updated: 20 days ago
    • Promoted
    Sr. Director of Performance Marketing & Brand

    Sr. Director of Performance Marketing & Brand

    CantoniDallas, TX, US
    Full-time
    Senior Director Of Performance Marketing & Brand.Elevate Cantoni from respected retailer to the definitive luxury design house. Build a modern, AI-enabled marketing engine that turns brand love into...Show moreLast updated: 11 days ago
    • Promoted
    Senior Director Client Solutions

    Senior Director Client Solutions

    AcostaLewisville, TX, US
    Full-time
    Senior Client Solutions Director.As a Senior Client Solutions Director, you will be a strategic leader responsible for driving business growth, operational excellence, and client satisfaction acros...Show moreLast updated: 6 days ago
    Director, User Experience

    Director, User Experience

    MediabistroPlano, TX, United States
    Full-time
    Onbe, a fast-growing FinTech, brings innovation to a rapidly growing global marketplace.We transform the way payments are imagined as an opportunity for innovation, a source of insight to customers...Show moreLast updated: 11 days ago
    • Promoted
    Director, Client Engagement

    Director, Client Engagement

    PublicisgroupeIrving, TX, United States
    Full-time
    The Director, Client Engagement plays a vital leadership role in ensuring client happiness, enhancing business impact, and coordinating account profitability. You\'ll lead a team that orchestrates w...Show moreLast updated: 1 day ago
    • Promoted
    Senior Director, Brand Experiences

    Senior Director, Brand Experiences

    HighLevelDallas, TX, US
    Full-time
    Senior Director, Brand Experiences.HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their d...Show moreLast updated: 30+ days ago
    Sr. Consultant Marketing Technology & Customer Experience Transformation, Adviso

    Sr. Consultant Marketing Technology & Customer Experience Transformation, Adviso

    MediabistroDallas, TX, United States
    Full-time
    Senior Consultant, Marketing Technology & Customer Experience Transformation.AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & I...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Finance Director - AI Trainer

    Remote Finance Director - AI Trainer

    Data AnnotationRockwall, Texas
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 27 days ago
    • Promoted
    Tax Expert - Onsite

    Tax Expert - Onsite

    IntuitVenus, TX, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 13 days ago