Call Specialist

Responsibilities

Roxbury Treatment Center is currently hiring Call Specialists (Full Time, Part Time and Per Diem) to work in our admissions department. Schedule flexibility is offered.

Job Role / Responsibilities :

The Admissions Call Specialist is responsible for coordinating aspects of the admissions process including handling of inquiry calls, processing of referrals for possible admission, knowledge of and communication with referral sources and customers who present for assessment. Additional responsibilities may include assistance with patient registration, patient observations, scheduling of evaluations, bed board monitoring, belongings searches, and other non-clinical duties as assigned.

Benefits :

• Challenging and rewarding work environment
• Competitive Compensation
• Diverse programming to expand your experience
• Career development opportunities within UHS and its 300% Subsidiaries!
• Flexibility in schedules

Roxbury Treatment Center, a subsidiary of Universal Health Services, Inc., has been a beacon of hope and healing for 40 years, serving those struggling with behavioral health and substance use issues. Located in Shippensburg, PA., our 112-bed behavioral health facility offers acute psychiatric, detoxification, and rehabilitation services for adults as well as an adolescent inpatient psychiatric program for youth ages 13-17. We also have two substance use disorder outpatient offices in Carlisle and Chambersburg. Our mission is to provide high-quality behavioral health services in an environment that values service excellence, respect, ethical standards, integrity, compassion, and teamwork.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com.

Qualifications

Qualifications :

Education : Bachelor's Degree from an accredited college or university, in Counseling, Psychology, Social Work or any other related Human Services field required.

Experience : Minimum of 1 year experience in the area of substance abuse / psychiatric treatment programs or call center / crisis intervention settings.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at : or .