Inside Sales / Logistics

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Qualifications

Success in this field requires a combination of industry expertise, technological proficiency, and effective sales strategies

Relevant certifications in logistics or sales can be beneficial

High school diploma is minimum requirement

Strong understanding of logistics and supply chain processes, including transportation, warehousing, inventory management, and distribution

Demonstrated sales skills, including prospecting, lead generation, consultative selling, and the ability to close deals effectively

Excellent verbal and written communication skills to effectively convey complex logistics solutions and build relationships with clients

Customer-centric mindset with the ability to understand and address client needs, providing solutions that align with their business goals

Familiarity with logistics and supply chain management software, as well as proficiency in using customer relationship management (CRM) tools to track and manage sales activities

Ability to adapt to changes in the logistics industry, customer demands, and emerging technologies

Strong problem-solving skills to address logistics challenges and propose effective solutions to clients

Effective time management skills to prioritize tasks, manage a sales pipeline, and meet deadlines

Responsibilities

Inside logistics sales involve the selling of logistics and supply chain solutions, focusing on services such as transportation, warehousing, and distribution

Requires the ability to identify potential clients who require logistics services, often through market research, lead generation, and understanding industry-specific needs

Employing a consultative sales approach to understand the unique requirements of clients and offering tailored logistics solutions to address their challenges

Establishing and nurturing strong relationships with clients, focusing on effective communication and providing personalized support throughout the sales cycle

In essence, inside logistics sales involve understanding client needs, offering customized solutions, building strong relationships, and adapting to the evolving landscape of the logistics industry

Identify and target potential clients who may require logistics services through market research, networking, and lead generation activities

Engage with potential and existing clients via phone and email to understand their logistics needs and challenges, and educate them on available solutions

Utilize a consultative sales approach to analyze client requirements, provide customized logistics solutions, and address specific challenges within their supply chain

Provide pricing with clients to secure contracts and agreements that align with both the client's expectations and the company's capabilities

Track and trace all freight

Establish and nurture strong relationships with clients to foster long-term partnerships

Maintain regular communication to ensure client satisfaction and address any concerns promptly

Maintain accurate and up-to-date records of sales activities, including client interactions, sales calls, and pipeline management

Provide regular reports to management on sales performance and progress

Customer Retention :

Implement strategies to retain existing clients, including proactive communication, addressing concerns promptly, and continuously providing value-added services

Work towards and achieve assigned sales targets and key performance indicators (KPIs) to contribute to the overall success of the sales team and the company