Bilingual Patient Scheduling Coordinator

Job Description

Job Description

Description :

Are you someone who thrives on helping people feel welcome and supported? Do you enjoy being a hub of coordination and communication? If so, we’d love to meet you. As a Patient Scheduling Coordinator with Specialty Dental Brands, you’ll be an essential face (well—a voice!) of our organization, helping patients connect with the right care across our network of specialty practices.

Location : Nashville, TN (This is an on-site role — you’ll be working at our Nashville corporate office and supporting multiple practices across our network.)

In this role, you’ll :

• Be the first warm, helpful contact for patients and visitors—answering calls, addressing questions, or directing them to the right team, all while delivering exceptional service.
• Work with our internal referral program and CRM systems to keep patient info organized and workflows smooth.
• Educate patients about our services and help them understand next steps.
• Use our scheduling software and protocols to coordinate appointments and procedures across different office locations.
• Reschedule and adjust appointments as needed, with flexibility and a can-do attitude.
• Collaborate with teammates, respond to direction, and support leadership or colleagues when needed. Handle related administrative tasks to keep things running efficiently.

Requirements : What We’re Looking For

Why You’ll Love Working with Us

At Specialty Dental Brands, we don’t just support one practice — we support a community of specialty dental offices committed to excellence. Joining us means you’ll :

If you’re excited about this opportunity to combine your people skills, operational strengths, and passion for patient care in a collaborative and growth-oriented environment, we’d love to hear from you!