Critical Time Intervention Case Manager (Ontario County)

Critical Time Intervention Case Manager (Ontario County)

Job Locations

US-NY-Rochester

Category

Case / Care Management

Position Type

Full-Time

Work Arrangement

Onsite

ID

2025-6006

Overview

To support the Mission of Helio Health, Inc., the CTI Case Manager will provide comprehensive care management and coordination of services to Critical Time Intervention (CTI) program enrollees. The CTI model is a time-limited form of case management that focuses on helping people with severe mental illness (SMI) and a history of homelessness during a "critical time" transitional period in their lives. CTI is designed specifically to enhance the continuity of care during transition from hospital to community care.

CTI Case Manager :

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Critical Time Intervention Case Manager is a care manager, but in addition to Care Management tasks, they resolve medical and rehabilitative needs, when within scope of practice, that impact the individual's ability to meet recovery goals.

The Case Manager will work on a Full-Time basis and using a hybrid work model and will cover services in the following counties : Ontario, Seneca, Yates, Steuben, Schuyler, Tompkins and Chemung counties.

The schedule is Monday-Friday, 8 : 00am-4 : 30pm, with one late shift per week (12pm-8 : 30pm), and some evening on call responsibilities.

Pay Rate : $23.00-$24.52 per hour.

In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500 !

Responsibilities

Carry a primary caseload providing CTI services.

Develop person-centered care plan.

Share knowledge of and provide linkage to resources.

Engage individuals in skill building.

Offer crisis management.

Collaborate with other community providers.

Assist individuals in navigating complex systems.

Work with service recipients' informal supports.

Other duties as assigned by supervisor.

Qualifications

• Bachelor's degree preferred, Associates required.
• One year employment experience in the Human Services field.
• An equivalent combination of training and experience may be substituted for the educational and employment requirements.
• Experience and / or training in the care coordination for those with severe mental illness and substance use disorders preferred.
• Basic computer skills required.
• Must have a valid NYS driver's license.

Our Comprehensive Employee Benefits Package Includes :

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

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