General Manager

Job Description

Job Description

Job Purpose :

The General Manager manages the overall operations of the bakery-cafe to ensure company standards are maintained and continually improved. They are responsible for assisting in coaching and developing the team, creating a differentiated guest experience, growing sales, and maximizing profitability. They are the owners of creating a culture of professionalism, teamwork, hospitality, and Panera Warmth.

Duties & Responsibilities :

Maintain Quality Bakery-Cafe Operations While Ensuring Guest Satisfaction

• Demonstrate leadership and effective planning in staffing, scheduling, people development and succession planning.
• Drive accountability for the success of the bakery-cafe by making key-decisions and solving problems.
• Act as a role model and demonstrate professional behavior to bakery-cafe team as well as to guests.
• Uphold and coach the achievement of Food Safety standards.
• Upgrade and improve bakery-cafe operations when needed, maintain quality of product and service.
• Adhere to bakery-cafe systems and processes to accomplish day-to-day operations.
• Follow company policies and procedures and comply with all state and federal regulations.
• Coach and follow up with team members to ensure the bakery-cafe adheres to operational standards.
• Safeguard the team by maintaining a healthy and safe workplace, environment, and culture.

Management and Development of Team Members

Financial Contribution

Working Conditions :

Qualifications :