QI Advisor II

QI Advisor II

JOB SUMMARY / PURPOSE

Advises on quality improvement activities and is responsible for medium to large scale project initiatives spanning multiple departments, disciplines, and / or sites and with progressively increasing scope and complexity. May provide mentorship to QI department staff. Assists the hospital in prioritizing quality improvement activities as well as provides clinical data. Acts as resource to hospital departments in conducting quality improvement projects. Conducts special audits or projects. Performs database / registry work as assigned. Supports regulatory requirements and accreditation surveys including readiness activities and responding to findings. Assists the Quality Improvement Director in providing consistent department coverage.

DEPARTMENT DESCRIPTION

The site Quality Improvement team directs and advises hospital stakeholders on priority projects, in alignment with system priorities, to assess and improve the quality of patient care. The team supports the system quality and patient safety management system policy and directs efforts through the HRO principles and evidence-based quality methodologies.

EXPERIENCE / EDUCATION / QUALIFICATIONS

One (1) of the following required :

Bachelor’s or advanced degree in a healthcare related field or process / industrial engineering, and six (6) years recent healthcare or process / industrial engineering experience in area related to education.

Current unencumbered healthcare related licensure / certification with a healthcare related Associate’s degree, six (6) years recent healthcare or process / industrial engineering experience in area related to education or licensure / certification, and an additional two (2) years experience in quality / performance improvement.

Current unencumbered Oregon RN license and six (6) years recent healthcare or process / industrial engineering experience in area related to education or licensure.

One (1) year experience in application of quality improvement methodologies required.

Experience and / or training in computer applications required.

IHI Open School Basic Certificate in Quality & Safety required within 30 days of hire.

Certified Professional in Healthcare Quality (CPHQ) required within two (2) years of hire.

Experience in project leadership preferred.

Bachelor’s degree preferred.

KNOWLEDGE / SKILLS / ABILITIES

Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.

Quality Control - Knowledge of medical practice, quality management techniques, treatment methodology, data collection techniques and classification systems. Ability to evaluate quality or performance. Skilled in patient care assessment and data collection, including statistical applications.

Conflict resolution - Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to handle complaints, settle disputes, and negotiate with others to reach mutually beneficial decisions.

Computer Literacy - Working knowledge and skill of computer programs including word processing, spreadsheets, databases and the hospital information system.

Systems Analysis / Evaluation - Knowledge of how a system works and how changes will affect outcomes. Ability to identify measures of system performance and the actions needed to improve or correct performance to meet certain goals.

Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.

Quality Improvement – Knowledge and ability to apply quality / performance improvement principles and tools such as Plan Do Check Act (PDCA), root cause analysis, and failure mode and effects analysis (FMEA).

PHYSICAL DEMANDS

Rarely

(1 - 10% of the time)

Occasionally

(11 - 33% of the time)

Frequently

(34 - 66% of the time)

Continually

(67 – 100% of the time)

CLIMB - STAIRS

SQUAT Static (hold >

30 sec)

KNEEL (on knees)

SIT

SQUAT Repetitive

ROTATE TRUNK Sitting

REACH - Upward

STAND

WALK – LEVEL SURFACE

LIFT (Floor to Waist : 0"-36") 0 - 20 Lbs

LIFT (Knee to chest : 24"-54") 0 – 20 Lbs

LIFT (Waist to Eye : up to 54") 0 - 20 Lbs

LIFT (Overhead : 54" and above) 0 - 20 Lbs

CARRY 1-handed, 0 - 20 pounds

CARRY 2-handed, 0 - 20 pounds

BEND FORWARD at waist

ROTATE TRUNK Standing

REACH - Forward

MANUAL DEXTERITY Hands / wrists

FINGER DEXTERITY

PINCH Fingers

GRASP Hand / Fist

PUSH (0-20 pounds force)

PULL (0-20 pounds force)

None specified

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