Job Title : Systems Support Analyst
Location : Columbus, OH (Onsite 5 days / week)
Type : 12mo Contract-to-hire (conversion based on performance)
Position Overview :
Will provide planning, analysis, and support for Supply Chain, Procurement & Fleet Operations (SCPFO) applications, including Asset Suite. This role will partner closely with business stakeholders and IT to optimize system capabilities, drive process improvement, and support ongoing application needs.
Key Responsibilities :
- Serve as liaison between SCPFO, IT, and vendors to support Asset Suite and related applications.
- Provide analysis, implementation, and support for new technologies aligned with SCPFO strategies.
- Support software tools and applications in collaboration with IT and business roadmaps.
- Lead focus groups and process improvement efforts; document and escalate issues.
- Gather requirements and provide input on design, testing, and production deployment.
- Develop training materials, documentation, and usage guides.
- Generate business cases, cost justifications, and reports to support operational decisions.
- Support expansion of Procure-to-Pay and other electronic commerce initiatives.
Required Qualifications :
Education (one of the following) :
Bachelor's in IT, Supply Chain, Business, Accounting, or related fieldAssociate's degree + 2 years of relevant experienceHigh School / GED + 4 years of relevant experienceExperience :
Minimum 8 years of systems support experience (including programming, SQL queries, reporting, or application support)Technical Requirements :
Maximo Inventory modules (Item Master, Inventory Usage, Receiving, Counting)Barcoding applicationsCognos or SQL query development⚠ServiceNow and Jira (preferred)Additional Requirements :
Strong understanding of SCPFO business processes and lean principlesAdvanced troubleshooting, documentation, and testing capabilitiesExcellent written and verbal communication skillsProficiency in MS Office (Excel, Word, PowerPoint)Supply Chain, Procurement, or Fleet Operations experience preferred