Patient Access Rep - Emergency Department - Full-Time - Night Shift - EveryOther Weekend and Rotating Holidays - Hancock

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, andinnovate.Webelieve that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job schedules all patients for procedures based on the modality, department, length of test, and day of week. Obtains and verifies accurate identification and demographical data for the patients permanent medical record, and assist in accurate reimbursement. Recognizes and maintains the confidentiality of all patient information, pre-registers all scheduled procedures, and ensures accurate billing by verification and / or authorization of all accounts. Also accurately enters technical terminology for each test.

Education

Required -High School diploma or equivalent

Work Experience

Required -1 year related hospital, clinic, medical office, business services / revenue cycle, front line registration, financial counseling, banking, hotel retail and / or customer service related position.

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Must have computer skills and dexterity required for data entry and retrieval of information
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard
• Strong analytical and problem solving skills

Job Duties

Greets all patients in to the hospital following department's policies and procedures.

Checks to make sure that patient has physician's order, insurance card(s) and picture identification.

Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.

Responds appropriately to questions received from the client and uses communication techniques to ascertain that the client understands instructions.

Adapts behavior to the specific patient population, including but not limited to : respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient / employee safety, patient privacy, and / or other compliance-related concerns.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical essential functions of this job include (but are not limited to) the following : Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to work a flexible work schedule (e.g. more than 8 hours a day).

Must be able to sit for prolonged periods of time.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.

Are you ready to make a difference? Apply Today!

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Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position : Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

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Required

Preferred

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