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End User Support Technician

End User Support Technician

Pyramid ConsultingPalm Beach Gardens, FL, United States
6 hours ago
Job type
  • Temporary
Job description

Immediate need for a talented End User Support Technician . This is a 12 Months Contract opportunity with long-term potential and is located in Palm Beach Gardens, FL (Onsite) . Please review the job description below and contact me ASAP if you are interested.

Job ID : 25-92850

Pay Range : $18 - $20 / hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities :

  • The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently.
  • This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.
  • The position is based in the office, with no travel requirements, and operates during day shifts

Key Requirements and Technology Experience :

  • Skills- Desktop / Laptop / Mobile Device Support, iOS / Android,ITSM
  • Strong understanding of desktop / laptop / mobile device support principles and practices
  • Excellent communication skills
  • Flexibility to support users in office as well as Factory floor where applicable
  • Client facing role - requires good communication skill and excellent Customer Support attitude.
  • Manage inventory of desktop hardware and software, ensuring availability and proper functioning.
  • Operation System : Windows / MacOS
  • iOS / Android troubleshooting / support required
  • ITSM Platform : Client
  • Remote Troubleshooting : LogmeIn (GoTo); candidate can be trained
  • Client Hardware Asset Management module; candidate can be trained
  • Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

    Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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    End User Support Technician • Palm Beach Gardens, FL, United States