Maintenance Agent, Smoky Mountains

Maintenance Agent

AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry.

AvantStay is looking for an experienced Maintenance Agent who will be responsible for ensuring that the property maintenance meets the company standards and those set by law. You will help troubleshoot basic to intermediate issues at our properties, fix inadequate parts of homes to make them functional, as well as conduct general home improvement tasks.

The Maintenance Agent will inspect properties and the grounds for safety and cleanliness, and occasionally recommend and work with outside contractors as needed. The requirements for this position include a minimum of 2-3 years of experience in general property maintenance. A current driver's license and proof of automobile insurance are also required. Must reside within a short drive of our properties in the designated area.

You will be responsible for the following duties and responsibilities, which may not be an exhaustive list :

• Partner with local hospitality & maintenance teams to complete maintenance requests
• Perform maintenance to our properties such as repairing furniture, unclogging drains, painting, and replacing broken items
• Prioritize and proactively resolve maintenance issues for guest arrival homes
• Thoroughly document all maintenance and billing details in our task management system
• Maintain organization and upkeep of supplies in storage such as tools, extra furniture and lamps, space heaters, and fans
• Assist in the onboarding of new properties, performing general maintenance / touchups, and installing basic security components (doorbells, cameras, etc)
• Move heavy objects and be on your feet for prolonged periods of time