Customer Service Representative

Customer Service Representative

Freight forwarding company located in the lower valley is looking for a Customer Service Representative for their office. Primary responsibilities include :

• Manage daily air / ocean import operation.
• Check pre-alert documents for accuracy.
• Cargo tracing with overseas offices and inland carriers.
• Continuous communication with all offices regarding shipment requirements.
• Coordinate with brokers' customs releases and verify for accuracy.
• Daily communication with customers regarding shipments.
• Provide excellent customer service.
• Cargo verification upon arrival to our warehouse.
• Cargo verification before releasing to the consignee.
• Arrange local deliveries and border crossings as required.
• Proper POD notification.
• UFS updating and daily report updating.
• Vendor invoice processing.

Working hours during training are 8 : 30am to 5 : 30pm and OT as required. After training is completed schedule might change 8am to 5pm or 9am to 6pm. Pay rate $15 / hr. Position could become full time with the company.