A company is looking for a Customer Service Specialist to support inbound customer calls remotely.
Key Responsibilities
Handle a high volume of inbound customer inquiries
Promote additional products during customer interactions
Assist with account-related questions and process orders
Required Qualifications
12 months or more of customer service experience
Ability to work in a virtual environment
Capability to navigate multiple systems and screens
Available to work weekends, holidays, and additional hours
Provide a distraction-free work from home environment
Customer Service Specialist • Lowell, Massachusetts, United States
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