Special Projects Manager

Special Projects Manager

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

Plans and executes special projects as the central leader for managing hybrid service delivery model working collaboratively with the CAP partner sites. Regularly schedules and hosts calls with all parties involved to check on progress, identify roadblocks, adjust schedules, and update plans. Ensures seamless participant experiences, and coordinates service delivery across multiple locations. Develops, coordinates, and plans training sessions to support the rollout of special initiatives. Provides routine updates and formal reports to internal parties. Identifies process improvements needed and works across vendors, functions, and departments to implement necessary changes. Liaison between CAP sites, project leadership, and field operations to ensure staff scheduling needs are met and resources are applied effectively. Identifies opportunities to standardize processes in the field to bring unity around business processes to result in significant financial impact and consistency of service for our internal and external customers. Act as a communication hub for participants, employers, partners, and staff, while tracking and reporting key performance metrics to measure impact. Makes recommendations surrounding improving processes and practices that align with Equus' goals and compliance standards. Facilitates implementation of change management initiatives, as assigned. Identifies and promotes methods for improving service delivery and business practices through automation. Communicates changes and may provide training to impacted parties. Accountable for the presence in the community through innovative outreach. Responds to issues in any of our operations and follow those issues through to resolution. Other duties as assigned.

Qualifications

Bachelor's degree; Master's degree preferred, or equivalent combination of experience and education. Three+ years of experience in workforce development, community engagement, program coordination, or related field. Strong organization and project management skills with the ability to manage multiple locations and priorities. Strong business acumen and attention to detail. Advanced user of Microsoft Office suite products. Familiar with web based applications, database management, user interface / security and integration of third-party software solutions. Ability to communicate effectively with a wide variety of audiences including at an executive level. Must be willing to travel travel is not anticipated to exceed an annual average of 15% but may vary seasonally depending on need.

All your information will be kept confidential according to EEO guidelines. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.