Business Analyst II (Selective Certification - Central Enterprise Permitting Systems)

Salary : $101,133.00 - $124,175.52 Annually

Location : Oakland, CA

Job Type : Full Time Civil Service

Job Number : 25-AP117-09SC

Department : Information Technology Department

Opening Date : 10 / 23 / 2025

Closing Date : 11 / 23 / 2025 11 : 59 PM Pacific

FLSA : Non-Exempt

Bargaining Unit : TW1

The Position

The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city's historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.

Why join the City of Oakland's Information Technology Department?

The City of Oakland Information Technology Department (ITD) is an exciting, fast-paced environment. ITD drives technology and innovation, leading digital transformation across the City, and offers a supportive and engaging environment where you can make a real impact.

The City of Oakland Information Technology Department (ITD) is hiring for a Business Analyst II with a specialty in Central Enterprise Permitting Systems. This program management position will work within ITD and across Oakland Departments on land use permitting (Accela System), focusing on continuously improving the platform's usability and expanding accessibility by enhancing its reporting capabilities. ITD is seeking skilled candidates who can work across teams to conduct technical and program analysis, create recommendations, and implement process improvements. This is a tremendous opportunity to join a passionate team transforming IT services and operations within the City of Oakland.

• Click on the link below to see a video on what it's like to work for the City of Oakland!

We are looking for someone who is :

What you will typically be responsible for :

Read the complete job description by clicking .

A few reasons you might love this job :

A few challenges you might face in this job :

Competencies Required :

Minimum Requirements for Application

This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who maintain employment for the duration of the recruitment and pass all stages of the recruitment process. The open list will be for all other applicants who pass all stages of the recruitment process.

Any combination of education and experience that is equivalent to the following minimum qualifications may be acceptable :

Education :

Bachelor's degree from an accredited college or university in public or business administration, accounting, finance, information systems, computer science, or a related field.

Experience :

Three (3) years of experience in business process analysis and in the documentation for a complex business function area, involving direct experience administering enterprise permitting, asset, or land use management platforms and producing reports using reporting tools such as Power BI, Oracle, and SQL.

Desirable Qualifications :

Supplemental Information

The Recruitment Process :

The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the "minimum qualifications" listed for each position.

Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas.

Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications.

In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final.

For this recruitment, all qualified applicants will be sent a writing exercise (weighted 100%), which will then be evaluated and rated by subject matter experts. The tentative date that the writing exercise will be sent to you for completion is the week of December 8, 2025

Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you're applying to a "restricted" posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass.

The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.

What's in it for you?

Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list.

Disaster Service Workers

All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.

How to Apply

Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at :

If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 10 : 00 a.m. to 4 : 00 p.m.).

Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6 : 00 AM and 5 : 00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Alanna Butler, HR Analyst, at abutler@oaklandca.gov.

The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include

01

Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Responses to the supplemental questions may determine your application status. By answering "yes" to this question, I certify that I have read and understand the statement above concerning submission of supplemental question responses.

02

This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City employees who maintain employment for the duration of the recruitment and pass all stages of the recruitment process. The open list will be for all other applicants who pass all stages of the recruitment process. Are you a current full-time, permanent part-time, or part-time City of Oakland employee?

03

If you are a current City or Port of Oakland employee, what is your job title and employee ID number? If you are not a City or Port employee, type "N / A".

04

Have you previously been employed by the City of Oakland?

05

If you have previously been employed by the City of Oakland, please enter the dates and titles of the jobs you previously held at the City of Oakland below.

06

Please list other names used while employed by the City of Oakland. If you have not been employed by the City of Oakland, type "N / A".

07

Do you confirm that the address on your application matches your current residency?

08

What is the highest degree or level of education that you have completed?

09

If you indicated your highest educational achievement is "Some college credits", how many units of college level coursework have you completed?

10

For your highest degree, what was your major?

11

If you selected "Other", please list the major for your degree.

12

If you have more than one degree, please list the level of each degree and major. For example, bachelor's degree in Computer Science and master's degree in Software Engineering. If you don't have multiple degrees, please type "N / A".

13

How many years of experience do you have in business process analysis and administering an enterprise permitting, asset, or land use management platform and producing reports?

14

Please describe your experience and the related duties you performed with business process analysis, including administering enterprise permitting, asset, or land use management platforms, and producing reports. If you do not have this experience, type "N / A".

15

Acting assignments : If you have served in an Acting assignment that you would like considered as experience towards the minimum qualifications requirement, please list the Acting assignment(s) separately in the "Work experience" section of your application. For each Acting assignment, the description must include the Acting job title (use the word Acting as part of the job title), dates and hours served, and duties performed.I understand the above statement and will list any Acting assignments separately in the "Work experience" section of my application form.

16

Answers to the above supplemental questions MUST be supported by information contained in the "Education" and "Work Experience" sections of this application. Answers not supported by information contained in the "Education" and "Work Experience" sections of this application will NOT be considered. I have read and understand this statement.

Required Question