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Franchise Business Advisor

Franchise Business Advisor

Steak 'n ShakeJacksonville, FL, US
30+ days ago
Job type
  • Full-time
Job description

Position Objectives

Provide support to Franchise Partners to :

  • Uphold the Gold Standard in service
  • Grow their business
  • Understand and improve financial stability
  • Support Training practices

Responsibilities : Gold Standard

  • Provide guidance and support so that the unit remains at Gold Standard
  • Conduct periodic Gold Standard evaluations to provide direction and support to correct deficiencies
  • Provide ongoing support to ensure smooth operational processes within the restaurant
  • Act as a liaison to provide resources when needed to ensure Gold Standard performance
  • Assist in the creation of action plans as needed to support operational improvements
  • Monitor EcoSure reports and provide support to correct deficiencies

    • Business Growth

  • Partner with Franchise Partners to develop Local Store Marketing initiatives
  • Provide insight into sales and customer count trends, identifying opportunities for improvement
  • Provide insight into delivery, drive thru, dining room results
  • Assist with building strong ties within the community

    • Financial Stability

  • Conduct periodic financial reviews with the Franchise Partner to understand the financial stability of the unit
  • Provide guidance to improve areas that are not in line with expectations
  • Assist with action plans and training to support improvement in areas such as food cost, labor, TCT
  • Coach for improvement using the Playbook and other training tools

    • Training

  • Provide support and guidance to ensure current training processes are executed
  • Assist in the certification of service and production trainers and Operations Specialists
  • Provide insight and assistance to improve training effectiveness
  • Facilitate training workshops to address training deficiencies
  • Lead new program training (i.e. SMARTTrak) and New Product Launch training

    • Restaurant Visit Preparation & Task List

  • Review results dashboard
  • Review staffing levels
  • Roster
  • Rates of Pay
  • Hours of Operation
  • Dining Room Open analyze trends
  • Delivery & Dthru analyze trends, speed of service
  • Gold Standard Evaluation / Brand Standards reinforced
  • EcoSure reviewed
  • TCT reviewed
  • Prime Costs and Margin Analysis
  • Labor Matrix & Punch Report reviewed
  • Periodic Financial Reviews

    • We use eVerify to confirm U.S. Employment eligibility.

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    Franchise • Jacksonville, FL, US