Recruiter & People Operations Generalist

Recruiter & People Operations Generalist

As our Recruiter & People Operations Generalist, you will lead end-to-end recruiting while supporting day-to-day people operations and administrative work.

You'll manage full-cycle hiring for a wide range of roles technical, creative, operational, and leadership and keep candidates moving smoothly through the process from sourcing to offer. You'll also partner closely with the Director of Finance & Administration on HR administration, onboarding, and general operations to help us build a reliable, scalable talent engine.

This is a full-time role (40 hours per week). Candidates based in the U.S. can join as employees. Candidates based in Canada or Latin America will join as full-time independent contractors, working closely with the same team, initiatives, and expectations.

You'll partner with hiring managers and the Director of Finance & Administration to understand role requirements, team needs, and hiring priorities. Translate those needs into clear, compelling job descriptions and role scorecards. Own the full recruitment lifecycle for a broad range of roles (technical, creative, operational, and leadership), including proactive sourcing and outreach, resume and profile screening, phone / video screening interviews, coordinating interview loops and debriefs, reference checks, and offer preparation and negotiation support. Build and maintain strong candidate pipelines across key talent profiles using job boards, networks, referrals, and creative sourcing channels. Manage our ATS (e.g., Greenhouse) : keep candidate records accurate and up to date, track progress through stages, maintain organized requisitions and reporting. Ensure an excellent candidate experience at every stage : clear communication, timely follow-up, and respectful, transparent interactions. Represent Human Agency's mission, values, and culture in all candidate interactions and external touchpoints.

Coordinate onboarding logistics for new hires and contractors (U.S., Canada, and LatAm), including offer letters / agreements (in partnership with Finance & Admin), systems access and tool setup, first-week schedules and introductions. Support offboarding processes, including communication, checklist management, and system access changes. Maintain organized digital records for candidates, employees, and contractors in line with company policies and applicable regulations. Help maintain and improve recruiting and HR documentation (process guides, templates, FAQs, interview rubrics). Support basic HR administration in partnership with the Director of Finance & Administration (e.g., data updates, survey coordination, performance / feedback cycle logistics). Assist the Director of Finance & Administration with scheduling, documentation, and reporting related to hiring and people operations. Support coordination with external vendors (e.g., recruitment platforms, background checks, tools). Pull and compile simple recruiting and people metrics (e.g., time-to-hire, pipeline health, source effectiveness) for leadership reviews.

Experience : 3+ years of full-cycle recruiting, ideally in high-growth, founder-led, or startup environments. Comfortable recruiting across multiple types of roles (e.g., technical, creative, operations, client-facing, leadership). Recruiting skills : strong sourcing skills and ability to engage passive candidates. Confident running structured screens, synthesizing signal, and making clear recommendations. Skilled at managing multiple open roles and candidates simultaneously. People ops & admin mindset : organized, detail-oriented, and comfortable owning administrative tasks that keep systems clean and compliant. Able to build and refine checklists, templates, and simple processes. Tools & systems : experience with an ATS (Greenhouse or similar) plus comfort with spreadsheets and basic reporting. Collaboration & communication : clear, concise communicator with candidates and internal stakeholders. Comfortable giving hiring managers structured updates and pushing for needed decisions. Contractor-specific (for Canada / LatAm) : able to work as an independent contractor, including managing your own taxes, benefits, and local compliance obligations. Comfortable working U.S.-aligned business hours.

Location & Employment Structure : U.S. candidates hired as full-time employees of Human Agency. Eligible for our standard employee benefits (details to be provided during the interview process). Canada and Latin America candidates engaged as full-time independent contractors to better align with U.S. time zones and operational needs. This engagement does not create an employeremployee relationship under applicable law. You will be responsible for your own taxes, benefits, and compliance with local regulations, while working as an integrated member of our team.

Compensation : We offer a competitive, experience-aligned compensation package for this role. Specific ranges and structures may vary by location and employment / contractor status.

Why Join Human Agency : At Human Agency, we're building a team of thinkers, builders, and change-makers who believe in the power of purpose-driven work. You'll have the opportunity to shape how we find, evaluate, and welcome new teammates at a formative stage of our growth, while working closely with leaders across the company.

Equal Opportunity Commitment : Human Agency is proud to be an Equal Opportunity Employer. We value diverse backgrounds, perspectives, and experiences and strive to build an inclusive culture where everyone feels welcomed and empowered.