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Customer Service Representative

Customer Service Representative

AkkodisPrinceton, New Jersey, United States
21 hours ago
Job type
  • Full-time
Job description

Akkodis is seeking a Customer Service Representative for a 12+ Contract position with a client located in Princeton, NJ

Pay Range : $20 / hr - $21.5 / hr ( The rate may vary based on experience, education, geographic location, and other factors. )

Position Responsibilities

  • Microsoft Teams / Zoom exp required
  • no to very little phone customer service tasks for this role
  • Candidate must be able to recognize tech issues and problem solve
  • Min of 1 year within customer service / tech / retail experience - any customer service function

Education :

  • Bachelor’s degree or equivalent from a college or university and / or a minimum of five years’ related experience and / or training; or equivalent combination of education and experience.

    • Experience :

  • 3+ years of experience in customer service, accounting, finance, or information systems.
  • Outstanding communication skills, both verbal and written; ability to communicate effectively with customers, employees, management and cross-functionally for positive customer outcomes.
  • Passion for customers and delivering a world-class service experience.
  • Previous experience in a manufacturing company and / or in the medical device and / or pharma industry preferred.
  • Understanding of Order to Cash processes and related systems. (Oracle, MS Office, Salesforce).

    • If you are interested in this Customer Service Representative job in Princeton, NJ, then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Sunny Kumar at .

    Equal Opportunity Employer / Veterans / Disabled

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer : These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit en / privacy-policy.

    The Company will consider qualified applicants with arrest and conviction records by federal, state, and local laws and / or security clearance requirements, including, as applicable :

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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    Customer Service Representative • Princeton, New Jersey, United States