Flex Benefits Customer Support Specialist

A company is looking for a Flex Benefits Customer Support Specialist (HSA / HRA / FSA) - Remote.

Key Responsibilities

Respond to participant and client inquiries via phone and email with professionalism and accuracy

Assist with questions related to eligibility, claims, reimbursements, and account details

Accurately process account transactions, claims, and updates

Qualifications

Associate's degree or equivalent experience preferred

1-3 years of customer service experience required; experience with IRS Section 125 benefit plans preferred

Proficiency in Microsoft Excel, Word, and Outlook

Experience in benefits administration, insurance, or financial services strongly preferred

Ability to work independently and collaboratively within a team