Job Description
Position / Job Title : Lead Cashier - Gumby's / Geno's Combination Store
Reports To : Store Manager
FLSA Classification : Hourly / Non-exempt
POSITION SUMMARY : Under the direct supervision of the Store Manager, the Lead Cashier position is responsible for ensuring outstanding customer service by all cashiers, ensuring cashiers are suggestive selling, display an outstanding product knowledge, merchandise is replenished on shelves and coolers and various housekeeping matters are completed.
The Lead Cashier ensures employees operate the point of sale (POS) register and other related equipment / devices and is also required to operate the POS and other equipment / devices. The Lead Cashier works with the Store Manager to schedule employees to cover the various shifts within operating budgets, manage attendance issues, train new hires and communicate performance issues.
TYPICAL SCHEDULE AND WORK LOCATION : This is a full-time position and the hours of work and days will vary depending upon the store and Company needs.
Minimum Required Qualifications :
- High school diploma or general education degree (GED).
- Prior work experience in a retail setting utilizing a point of sale system.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and grammar.
Additional Desired Qualifications :
Experience with Microsoft Office software products, electronic mail software and internet browser software.PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions) :
Responsible for ensuring outstanding customer service by ensuring a customer friendly environment, which includes greeting and acknowledging every customer, suggestive selling, maintaining an organized and clean store and that employees have a solid merchandise product knowledge.Responsible for ensuring the proper completion of all Point of Sale (POS) transactions, including the proper procedures to accept returned merchandise, void a sales transaction and the proper control of all cash, checks, coupons and credit / debit receipts at the POS register and providing correct change to the customer according to company policies and procedures.Responsible for ensuring timely safe drops, verifying acceptance of non-counterfeit money, proper acceptance of credit card / debit cards and check acceptance while running the POS register in accordance with established policies and procedures.Working with the Store Manager, assists in scheduling employees in Paycor to cover the various shifts for the store within operating budgets, schedules to be prepared on a rolling 4 week basis and assists Store Manager in managing all attendance issues, such as call-offs, arrive early, tardy, missed punches, leave late and no shows.Responsible for training new hires and ensuring the new hire training checklist is completed and signed by the new hire.Responsible to communicate all performance issues, policy and procedure violations to their immediate supervisor for formal counseling.Responsible to directly assist the LVL technician by removing the cash from the LVL machines prior to opening, obtaining the appropriate meter readings / print outs, completing the "Machine Entry Authorization Log" (MEAL book) in accordance with WV Lottery memorandum / policy and verifying the cash amount removed.An Equal Opportunity Employer : We provide equal opportunity without regard to race, color, national origin, ancestry, religion, sex, age, marital status, or disability. EOE
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