Job Description
Job Description
PRIMARY FUNCTION / PURPOSE :
Under the supervision of the Program Director, the Director of Building Maintenance oversees all maintenance, janitorial, and capital improvement projects for our Union Hall location in Queens, NY. This includes the care, cleaning, and inspection of public spaces within the development such as buildings, grounds, and garbage disposal areas, in accordance with established procedures. This individual will ensure all building systems are maintained in working order, and recruit / interview for vacancies as coordinated by the Human Resources Department. Responsibilities include supervising, scheduling, and assigning duties to the maintenance and janitorial staff, as well as ensuring the building meets all building compliance requirements as defined by DOB, HPD, FDNY and other government authorities. This person must also be on-call for emergencies during off hours and report to the property.
MINIMUM QUALIFICATIONS :
- An education in the trades and five (5) or more years of experience in facilities and / or residential building maintenance
- Two (2) or more years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams
- A minimum of three (3) or more years of building management experience, with a minimum of two (2) years of shelter experience
- 3-5 years of experience in building construction, maintenance, and repair is preferred
- Must be willing to obtain necessary training and certifications as related to the position and building requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Maintenance :
Oversee all building systems, maintenance, repairs, and modificationsObserve work operations, procedures and environment to identify possible hazardous conditions or unsafe work practices, formulate corrective measures for safetyMonitors work orders and ensures repairs are completed within prescribed guidelines, coordinate the completion of repair and close out work orders in Yardi system in accordance with established proceduresEnsure work performed by staff is completed satisfactorily and follow up on any deficienciesMaintain a preventative maintenance schedule and ensure pre-seasonal preparation of HVAC and building systemsPerform or oversee routine tasks such as plumbing, electrical work, HVAC systems maintenance, and carpentryMaintain a Preventative Maintenance schedule and ensure pre-seasonal preparation and maintenance for building systems are carried out as scheduledWeighs the pros and cons of different solutions, considering cost, time, and resourcesAdjust, maintain, and clean all machinery and equipment, maintain in compliance with all rules and regulations including heating, plumbing, motors, fans and electrical partsHandle emergency repairs quickly to minimize disruptions to the quality of life for clients and staffObtain estimates and quotes for repairs, renovations, and suppliesLiaise with vendors and service providers for repairs on various projectsMaintain basement storage areas in an orderly, safe, and hazard-free mannerRepair or replace inoperable appliancesEnsure client rooms and common areas are painted as neededMaintain exterior parts of the building, ensuring good upkeep for walkways, building face, etc.Maintain vacancy reports off offline units for repairs and materials needed for turnover; ensure room turnovers are completed within the DHS guidelinesManage snow removal, landscaping, and garbage disposalCover shifts with associated duties and tasks, in the absence of staffConduct unannounced site visits during off hours and days, to monitor staff performance and ensure the site is maintained, cleaned, and in good repairWill work independently, meet deadlines, multitask, and solve problems, working under a moderate to high degree of pressureProvide supervision and document it, taking immediate disciplinary actions when necessaryCollaborate with AVP and procurement department to obtain bids for building projectsFollow up on local law requirementsBe proactive with the ability to take initiativeMaintenance and Janitorial Staff :
Assign daily maintenance tasks to maintenance and janitorial staff through work order system and follow up through their completion of assigned tasksEnsure placement of trash and recyclables on the street for pick up per Department of Sanitation’s schedule for pick upAssign janitorial staff to cleaning tasks to keep common areas, lobby, hallways stairwells, elevators, walls, doors, glass fixtures, and floors are clean and well maintainedAssign janitorial staff to clean vacant rooms, log and store properties left by clients in identified storage areaEnsure all staff wear proper uniformsDuring cold temperatures, ensure all walkways are free of ice and snowIn the absence of the custodial staff sweep, mop, dispose of trash, and handle snow removal during inclement weatherProvide supervision, coaching, and training for staff as needed; ensure staff attend scheduled trainingAttend hearings for any violations as requestedInspections / Record Keeping :
Regularly inspect the building and building systems to identify issues and ensure that they are addressed in order to prevent system breakdownInspect the client rooms regularly to ensure rooms are maintained in good repairAssign staff to conduct daily and weekly inspections on the safety system and devices such as smoke detector, emergency lights, drainage systems, and fire stop applicationsAccompany government agencies on inspections in the property and immediately report and mitigate citations or violationsEnsures contracted vendors are inspecting the elevators, back flow, boilers, sprinkler systems, fire panels as outlined in the preventive maintenance contractMaintain logs of vendor site visitsConduct daily inspection of building exterior, interior of property, safety, and building systemsEnter all inspections, repairs, and building maintenance issues in the YARDI systemSafety :
Ensure the property is in compliance with New York City building codesTrain all staff on OSHA and other safety procedures / practices as prescribed by government authorities, using safety goggles and equipment as neededEnsure maintenance and janitorial staff follow safety procedures, ensuring tools, equipment, and materials used for repairs / cleaning solutions are stored properly and not left unattendedManage keys, fobs, and other access systems for the clientsMaintain and inspect safety equipment such as fire extinguishers, sprinklers, and alarm systemsMaintain Material Safety Data Sheet (MSDS)Vendor Management :
Manage vendor contracts to ensure the scope of work as outlined in the agreement is carried out to the executed termsInspects and signs off on completed projects and workImmediately reports deficiencies of contracted scope of workSecures quotes for scope of work per projects as directedEnsures adequacy of contracted services such as exterminating, and other contracted maintenanceInventory :
Maintains an inventory of all supplies, tools, and equipmentAccept deliveries and / or pick up materials and equipmentMaintain records of packing slips and invoicesProcures materials needed for repairs, painting, and cleaning for the propertyMaintains an adequate inventory level for all material and supplies; optimizes stock levels and prevents overstock or understock scenariosMaintains inventory in a secure and safe spaceTrack purchases and usage of inventory through YARDI and other prescribed systemsProvides detailed reports on inventory levels, trends, turnover rates, and moreEnsure staff understand how to use the inventory system effectivelyClient Relations :
Respond to all client service requests in a timely manner and maintain accurate records of the work performedEnsure staff maintain professional boundaries and respectful communication with tenantsListen to client feedback and respond promptly and respectfully to their concernsTreat all clients equally and without bias, regardless of personal or cultural differencesProvide proper notice before entering a client’s unit regarding tenant privacyInform clients of utility and elevator service interruptionsOTHER REQUIREMENTS (including Physical Demands) :
May be required to work long hours and a varied scheduleTraveling throughout various locations in the New York City areaLifting and moving objects weighing up to 30 pounds several times a weekWillingness to be flexible as the organization is a 24 / 7 operationReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsEEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
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