LHH is partnering with our client to find enthusiastic Customer Support Specialists to join their team during a busy business season. This is a fantastic opportunity for individuals who are passionate about helping others and thrive in a fast-paced, customer-focused environment. This position will sit onsite to start in Louisville, KY and then will shift to hybrid once performance has been proven. This position can also turn permanent based on performance.
Why You'll Love This Role
- Opportunity to grow into a permanent position with career advancement
- Supportive team environment with comprehensive training
- Very positive work culture
- Make a meaningful impact by helping customers with their healthcare needs
What You'll Do
Handle inbound calls to assist customers with renewals and general inquiriesProvide accurate information on products, pricing, and availabilityCollaborate with internal teams to resolve customer issuesPerform data entry and maintain accurate records across platformsWhat We're Looking For
At least 1 year of customer service experience preferred (call center, retail, or face-to-face service all welcome)Positive, upbeat, and empathetic with a passion for helping othersStrong verbal and written communication, excellent phone etiquette, and the ability to multitask and prioritize effectivelyWillingness to work onsite initially, with the potential to transition to a hybrid schedule once establishedSchedule : Training is 8 : 30AM-5PM, beyond training they have shifts starting as early as 8AM and as late as 11 : 30AM each for 8 hours.