Director of Retail Operations (Chicago Market) - Now Hiring!

As a Director of Retail Operations, you drive revenue growth, maximize gross profit, and manage expenses to achieve AOP goals and strengthen EBITDA. You take a strategic, hands-on approach to ensuring operational excellence across your retail locations by developing talent, building scalable processes, and driving high performance. You foster a strong, positive culture rooted in accountability, teamwork, and Belle Tire's beliefs. By balancing daily operational demands with long-term strategic priorities, you deliver consistent execution, a premium customer experience, and continuous improvement

What You'll Do

Leadership & People Development

• Lead with energy, passion, and resilience to inspire high performance across all locations.
• Identify individual strengths and create personalized development paths for leaders at all levels.
• Provide regular coaching to build skills, confidence, and leadership capability.
• Recruit, develop, and retain top talent while strategically placing the right people in the right roles.
• Foster a collaborative, inclusive culture where team members feel valued, supported, and empowered.
• Set clear expectations, deliver meaningful feedback, and hold teams accountable to performance standards.
• Drive open and honest conversations around growth, encouraging continuous development.

Sales, Revenue Growth & Customer Experience

Operational Excellence & Compliance

Performance Management & Data-Driven Leadership

Financial & Business Management

Communication & Cross-Functional Leadership

Recruiting & Talent Pipeline Development

Scheduling & Time Management

What We're Looking For

Minimum Qualifications

Preferred Qualifications :

Work Environment

This position requires frequent travel across retail locations, including time spent in tire and automotive service environments. The role may require evenings, weekends, and overnight travel. Store visits involve exposure to shop environments, including noise, temperature variations, and physical activity, including lifting up to 75 pounds standing for extended periods.

Compensation

$165,000 - $180,000 (including salary and bonus)

Benefits

We offer premium benefits to keep your life moving.

About Us

At Belle Tire, we believe you deserve a better experience when it comes to tires and vehicle services. That starts with hiring people who genuinely care - that's the Belle Tire Difference. With over 180 locations and 3,000 dedicated employees across Michigan, Ohio, Indiana, and

Illinois, we are your one-stop shop for tires, wheels, and full-service automotive repairs. Our services include alignments, brakes, batteries, heating and cooling, oil changes, auto glass repair, and more.

Since 1922, we've done what it takes to keep life moving for our customers and employees. We live by a shared set of values : Customer Satisfaction is the Bottom Line, we always Do the Right Thing, we Set the Tone with a positive attitude, we believe We Are They - there is no "us" and "them" here, and we Walk the Walk by following through on our commitments. These beliefs shape a culture of trust, respect, and pride, making Belle Tire a great place to build your career.

We're not your ordinary tire shop, we're Changing Tires.

Belle Tire is an Equal Opportunity Employer. We ensure all individuals are considered for employment and advancement based on their qualifications, skills, achievements, and experience, without regard to race, color, national origin, sex, age, religion, disability, veteran status, genetic information, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state, or local law.

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