Store / Tienda #43 - Hialeah
The duties and responsibilities of the position are to be carried out in a manner that is consistent with the goals, values and operating principles of Sedano's Supermarkets, and in conformity with all laws and regulations governing the company. Every employee is to follow the policies and procedures of his / her department as well as those of the company to ensure smooth operations. Every employee, regardless of job title, is responsible for ensuring a safe environment throughout the store. This includes, but is not limited to immediately securing an area when a hazardous situation occurs, promptly informing the store manager of the situation, and / or promptly taking action to remove the hazardous condition. Every employee must also maintain a friendly attitude, wear the proper uniform or dress code, keep the store stocked and organized, and provide excellent customer service on a regular basis.
The Produce Manager oversees the entire operations and staff of the Produce Department including managing the inventory and presentation of fruit, vegetables and merchandise ensuring maximum profitability and providing excellent customer service.
Financial / Fiscal Expectations
- Place orders for departmental merchandise daily if needed
- Verify deliveries and invoices to ensure what was ordered was received
- Stay current with present, future, seasonal and special ads
- Analyze and monitor the Profit and Loss Report for the department; create appropriate action plan when needed as aging produce needs to be marked down
- Conduct inventory periodically
- Request sales reports from store office personnel as needed
Leadership, Management & Supervisory Expectations
Effectively lead, manage and develop department personnelInterview and assist store manager in hiring top quality employees as openings occurEnsure adherence to all local, state and federal employment laws and company policies regarding all personnel matters; consult with store manager frequentlyEnsure newly hired produce department employees receive proper trainingConduct performance and departmental meetings with employeesRecommend termination of employment of employees to store manager when warrantedPrepare work schedules of department employees for proper coverage of operations within budgetMaintain and ensure confidentiality of proprietary company information and sensitive employee recordsMaintain clear communication with management and staffMaintain a professional working relationship with customers, vendors, supervisors and employeesEffectively manage customer complaints and requestsAttend, plan and / or participate in store, division or departmental meetingsLead by example; maintain punctuality and good attendance in compliance with company policies; ensures work responsibilities are covered during foreseeable absencesDepartmental Responsibilities
Ability to work in every area in the department to ensure proper staffing and coverage of duties, which includes but is not limited to :Ensure customers are taken care of by answering questions regarding products sold within the department; Remain knowledgeable about the products sold within the departmentEnsure price changes in department scales are done when neededMaintain refrigerated cases with appetizing displays of products for saleVerify that display cases, coolers, refrigerators and freezers are at the proper temperatureRoutinely conduct thorough cleaning of produce display cases and racks to prevent odor and bacteria growthCut, weigh and package various produce items such as papaya, melons, pineapples, etc.Portion out, weigh and package various produce items such as apples, beans, etc.Place produce in various containers such as trays wrapped with plastic, plastic bags with twist ties or clear plastic containers with lids for proper displayStock and rotate department products to ensure freshness and date controlOperate department equipment and tools such as sharp knives, scales, and wrapping deviceRetrieve, load and unload products and merchandise onto cart to move from back storage room to prep roomRetrieve, load and unload products and merchandise onto cart to move from prep room or storage area to display areaKeep work area clean, orderly, and free from safety hazards; Maintain awareness of floor conditions; ensure all safety measures are taken to protect customers, vendors and employeesReport all accidents promptly to store manager on dutyPromptly report maintenance and safety issues to manager on duty and arrange for repairsPerform other work-related duties as required to accomplish the objectives of the positionSecondary Duties and Responsibilities
May perform general cleaning duties such as mopping and sweepingAssist produce managers from other stores with training when neededChange and / or replace labels or paper in departmental equipmentAssist store manager on duty in other departments when neededQualifications
Minimum Requirements - Education and / or Experience
High school diploma or general education degree (GED) plus some college-level courses; minimum of 18 years of age and previous supervisory and produce department experience required
Competencies, Skills and / or Qualifications
Ability to read, write and speak English and Spanish preferredAbility to understand and follow instructions in both English and Spanish preferredAbility and willingness to effectively present information and respond to questions in one-on-one and small group situations with directors, managers, customers (both internal and external) and the general publicExcellent interpersonal skillsDemonstrates accuracy and thoroughnessTakes responsibility for own actionsAbility to work hours and days scheduled including holidays and weekends; overtime if neededAbility to properly use calculator, ordering machine and other department equipment such as knives, wrapping device, scale, etc. to accomplish the essential duties of the positionAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute percentages.Ability to define problems, collect data, establish facts, and draw valid conclusions; resolve workplace conflictsAbility to maintain confidentiality and discretion with a high standard of integrity and reliabilityStrong organizational skills with attention to detailPhysical Demands
While performing the duties of this job, the employee is regularly required to :StandWalkFeel, use fingers and handsReach with hands and armsUse repetitive motion with hands and armsUse sense of smellStoop or bend at the waistTalk and hearClose vision, have eye-hand coordination and peripheral visionThe employee is frequently required to :Carry, lift and / or move up to 50 pounds; and with assistance, move 100 pound bag of beansPush and pull carts of departmental products and merchandiseTwist back and neckThe employee is occasionally required to :Climb ladder or step stoolBalanceKneel, crouch or bend at the kneesThe individual performs duties in a grocery store environment. He or she maintains frequent contact with supervisors, employees, vendors and customers. The noise level in the work environment is low to moderate.
In this position, there is the possibility of using gloves, knives, case cutters, wrapping device, scale, stock cart, powered and manual pallet jack, coolers, ice machines, baler and cleaning supplies and equipment. Chemicals may include sanitizer, degreaser and chlorine diluted with water. The use of a powered pallet jack requires safety training; incumbent shall not use a powered pallet jack without such training.
The characteristics and requirements set forth herein are representative of those routinely encountered by an employee in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
It is understood that this job description is an outline and basic description of expected duties and responsibilities and
