Commercial Insurance Account Manager

Job Description

Job Description

Join the dynamic team at Pioneer Insurance as a Commercial Insurance Account Manager located in the charming town of Yarmouthport, Massachusetts. At Pioneer Insurance, we pride ourselves on fostering a welcoming and collaborative environment where every team member feels valued and appreciated. This is an exciting opportunity to become a key player in a company that emphasizes strong relationships and customer satisfaction. As our next Commercial Insurance Account Manager, you'll have the chance to engage directly with clients, understanding their unique needs and providing comprehensive insurance solutions. This role is perfect for someone who thrives in a customer-centric environment and is keen on building long-lasting partnerships. If you're looking to advance your career in a positive and supportive atmosphere, Pioneer Insurance is the place for you.

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Benefits Package``

Causal Friday's

Regular Team Appreciation

Team Building Events

Home-Work Life Balance

Voluntary Benefits

Responsibilities

Client Interaction : Develop and maintain strong relationships with commercial insurance clients, ensuring their needs and requirements are met professionally and efficiently.

Portfolio Management : Oversee and manage the commercial insurance accounts, ensuring timely renewals, policy adjustments, and new policy applications.

Problem-Solving : Act as the primary point of contact for client inquiries, addressing and resolving any issues promptly and effectively.

Risk Assessment : Analyze client accounts to ensure coverage adequacy and propose necessary adjustments to align with their business needs.

Collaboration : Work closely with underwriters and agents to tailor policies that best fit client demands while adhering to company guidelines and regulations.

Documentation : Ensure all client interactions and policy changes are documented accurately in the system for future reference and compliance purposes.

Requirements

Property & Casualty, Life and Health licenses preferred - licensing assistance available

Minimum 3 years of commercial lines experience preferred

Proficiency in insurance agency management software (Applied EPIC preferred)

Basic Personal Lines knowledge a plus

Strong Account Management and Customer Service skills

Ability to work well with team members

Comfortable referring clients between lines of business

Proven track record of high retention ratios

Ability to write, produce, and refer new business

Excellent communication and interpersonal skills

Ability to work independently and manage multiple tasks simultaneously