Protection Officer

Protection Officer

Protection Officers are responsible for the surveillance of our premises / property and the protection of our staff and visitors. This position requires strong interpersonal skills as the Protection Officer may be asked to interact with customers, employees, regulators and / or law enforcement. In addition, this role may be asked to perform administrative functions if requested by management. Protection Officers are responsible for detecting any suspicious behavior and preventing vandalism, theft, or other criminal behavior. A Protection Officer must be well-trained in surveillance and dealing with perpetrators. The person in this role will inspire respect and authority, as well as possess a high level of observation, discretion, and decision-making skills. This role helps ensure the company can maintain excellent working conditions by keeping our facilities safe and problem-free. This position requires the ability to successfully obtain a Security Guard Professional License and credentials for handling cannabis, issued by the appropriate agencies based on location.

This position involves working with plant material, which may include exposure to pollen, allergens, and other plant-related substances. We recommend that applicants with known plant allergies or sensitivities consult with a healthcare professional before applying for this position.

Essential Duties And Responsibilities :

• The ideal candidate will embrace a mindset of Extreme Ownership, taking full responsibility for their contributions and driving positive outcomes.
• Strong oral communication skills with a focus on customer delight.
• Be able to work a weekend schedule.
• Be flexible in work availability and be willing to work overtime.
• Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates.
• Answer alarms and investigate disturbances.
• Monitor and authorize the entrance and departure of employees, visitors, and other persons to guard against theft and maintain the security of premises.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Contact police or fire departments in cases of emergency, such as fire or the presence of unauthorized persons.
• Circulate premises among visitors, patrons, and employees to preserve order and protect property.
• Answer telephone calls, take messages, answer questions, and provide information during non-business hours.
• Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Operate detection devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
• Comply with all HR policies, including confidentiality and non-disclosure.
• Provide protection and assistance during product deliveries to include :
• Protection of product, money, and valuables
• Assist with loading and unloading the delivery vehicle safely.
• Ensure that you are familiar with all applicable cannabis rules and regulations as they relate to the delivery of product to local dispensaries.
• Obtain signatures on delivery receipts and collect payments for deliveries.
• Handle invoice discrepancies and report customer issues to the supervisor
• Maintain mileage logbook.
• Perform routine vehicle inspection, maintenance, and cleaning.
• Capable of driving, protecting the transport vehicle when delivering product, money, and valuables to prevent theft and ensure safe delivery.
• Take delivery instructions from supervisors.
• Chart out appropriate routes for deliveries on the map or GPS.
• Maintain proper knowledge of loaded items.
• Drive the vehicle to the point of delivery, using the safest and efficient route possible.
• Adhere to road safety rules, follow speed limits, and practice safe driving habits to prevent auto accidents.
• Utilize technology to plot safe driving routes, so that timely deliveries can be made.
• Ensure that delivery receipts are signed.
• Properly collect payments for deliveries made.
• Handle invoice discrepancies by informing superiors of problems and complaints.
• Ensure that the Curio Wellness customer service expectations are always followed.

Qualifications :

Supervisory Responsibilities :

This position has no direct supervisory responsibility for others.

Education and Experience :

High School Diploma or General Education Degree (GED)

Curio Wellness is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Must be 21 years old. As a condition of employment, all Curio Wellness employees must comply with the State of Maryland requirements which includes providing a copy of your fingerprints in the required format and consenting to an FBI Background Check.