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Patient Receptionist Specialist

Patient Receptionist Specialist

Georgia StaffingLawrenceville, GA, US
6 days ago
Job type
  • Full-time
Job description

Patient Reception Specialist

The Patient Reception Specialist is tasked with checking in a patient, collecting patient copayments, patient registration, handling medical records. They are also responsible for performing a variety of office administration tasks.

Essential Duties and Responsibilities :

  • Greets patients and visitors to the practice in a professional and welcoming manner.
  • Distributes registration forms, financial agreement, privacy policy, benefits assignment and other patient documents.
  • Registers patients in the practice management system / EMR by entering information given verbally or on registration forms.
  • For existing patients, validates that existing demographic information is correct; updates as necessary.
  • For new patients, completes and / or updates patient record initiated by scheduler.
  • Ensures patient is registered to use the patient portal; distributes marketing materials as necessary.
  • Collects paper documentation brought in by patient and imports them into Electronic Medical Records system.
  • Collects forms and payment, example : Disability or FMLA forms, as needed per patient.
  • Collects and scans identification and insurance cards.
  • Confirms / updates insurance information and verifies any authorization / referral has been obtained.
  • Collect co-payments and outstanding balances at check-in.
  • Makes patient aware of their financial responsibility based on their benefits at the time of check-in.
  • Backs up check-out specialist as necessary; may serve as a backup for other administrative roles.
  • Prepares each clinic for the following day to ensure all necessary forms are in the chart.
  • Performs miscellaneous administrative or reception duties such as directing visitors (drug reps, salespersons, etc.) to the appropriate individual within the practice.

Requirements : Qualifications :

  • 1-2 years of Medical Front Desk experience preferred
  • Intermediate computer skills
  • High school degree or equivalent
  • Excellent written and verbal communication skills
  • Excellent customer service skills
  • Experience utilizing an EMR system

    • Physical Demands :

  • While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear.
  • Employee may be occasionally required to climb or balance, stoop, kneel, or crouch.
  • Employee must occasionally lift, push and / or move up to 20 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    • Work Environment :

  • While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and / or family members.
  • The employee may be occasionally exposed to wet and / or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration.
  • The noise level in the work environment is usually moderate.

    • Company : Resurgens Orthopaedics

    Address : 758 Old Norcross Rd., Lawrenceville, GA, 30046

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    Patient Specialist • Lawrenceville, GA, US