Customer Service Rep
Join our team at Domino's Pizza in Decatur, United States, as a Customer Service Representative at our 1135 W. Wood location! We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences in a fast-paced, team-oriented environment.
Responsibilities include :
- Answering incoming phone calls and taking customer orders accurately and efficiently
- Preparing high-quality pizzas and other menu items according to company standards
- Processing cash and credit card transactions with precision
- Providing outstanding customer service, ensuring customer satisfaction with every interaction
- Maintaining a clean and organized work area, adhering to food safety and sanitation guidelines
- Collaborating with team members to ensure smooth operations during busy periods
- Assisting with various cleaning tasks to uphold the store's cleanliness standards
- Handling customer inquiries, concerns, and special requests in a professional and friendly manner
- Contributing to a positive work environment by demonstrating a can-do attitude and team spirit
Qualifications include :
Excellent customer service skills with a friendly and professional demeanorStrong communication abilities, both verbal and listeningCapability to multitask and work efficiently in a fast-paced environmentBasic math skills for handling cash transactions accuratelyPhysical ability to lift up to 25 lbs and stand for extended periodsFlexibility to work weekends, holidays, and various shifts as neededAbility to follow directions and adhere to company policies and proceduresTeam player mentality with a willingness to assist colleagues as neededBasic food handling knowledge or willingness to learnAttention to detail in order taking and food preparationPositive attitude and easy smile, even during busy or challenging situationsReliable and punctual with a strong work ethicAll your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and / or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.