Service Advisor

Job Description

Job Description

Job Description

Apply today, work tomorrow. Looking to be a part of a great team? We're hiring now for a Service Advisor in Okoboji, IA.

Service Advisor Tasks & Duties

Act as the first point of contact for customers requiring service, repairs, or maintenance.

Listen to customer concerns, document symptoms or requests accurately, and translate them into clear work orders.

Provide cost estimates, explain service recommendations, and obtain customer approval prior to work.

Communicate with customers throughout the service process, providing timely updates on repair status, costs, and completion timelines.

Ensure all customer interactions reflect Parks Marina’s standards of professionalism and service quality.

Create, process, and close work orders with accuracy and attention to detail.

Record labor, parts, and materials in the service management system.

Coordinate with the Parts Department to verify parts availability and order necessary items for jobs.

Assist the Service Manager with warranty submissions, documentation, and claims tracking as needed.

Review service tickets for accuracy before billing, ensuring prompt and proper invoicing.

Ensure timely and accurate creation and processing of all work orders.

Provide clear, professional communication to customers at every stage of the service process.

Support efficient scheduling and workflow across the Service Department.

Collaborate effectively with technicians, parts personnel, and management.

Contribute to high levels of customer satisfaction and repeat business through exceptional service.

Service Advisor Shift Info

Day Shift, 8 : 00 am to 5 : 00 pm

Monday - Friday

Service Advisor Qualifications (Requirements / Skills)

Previous experience in a service-related environment (marine, automotive, RV, or similar) strongly preferred.

Strong customer service skills with the ability to communicate clearly and professionally.

Basic knowledge of mechanical systems or service processes (marine industry experience a plus).

Excellent organizational skills and attention to detail.

Proficiency with computers, service management systems, and Microsoft Office tools.

Ability to multitask and manage competing priorities in a fast-paced environment.

High level of professionalism, integrity, and teamwork.

Ability to lift up to 25 lbs occasionally.

Must be comfortable working around water, boats, and mechanical equipment.

Apply today! Service Advisor jobs in the Okoboji, IA area go fast!

About Ascend Staffing

Ascend Staffing has been connecting great people with real opportunities for over 50 years. We are always looking for great people. If you’re ready to earn more, get real benefits, and achieve your goals, you’ve come to the right place.

We do what we say we will do.

We are direct and transparent.

We find real opportunities with great employers.

Contact Us

Ascend Staffing : Spirit Lake Branch

Visit Us : 1710 Lincoln Ave Ste C, Spirit Lake, IA

Call Us : 712-336-2048

Text Us : 7122683496

Visit Us Online : https : / / www.ascendstaffing.com / spirit -lake /

ID#38199149

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Company Description

A True Partner in Your Success :

Ascend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend.

What We Offer : Weekly Pay

Direct Deposit and Debit Card Payment Options

Medical, Dental, and Vision Coverage

Life and Short-term Disability Insurance

Our Purpose Statement :

Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success.

The Ascend Difference :

We do what we say we will do.

We are direct and transparent.

We find real opportunities with great employers.

We support our talent every step of the way.

We make a difference in people’s lives.

How We Help You :

Our recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements.

We are always looking for great people. Apply today!

Company Description

A True Partner in Your Success : \r\nAscend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend. \r\n\r\nWhat We Offer : \r\nWeekly Pay\r\nDirect Deposit and Debit Card Payment Options\r\nMedical, Dental, and Vision Coverage\r\nLife and Short-term Disability Insurance\r\n\r\nOur Purpose Statement : \r\nOur purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success.\r\n\r\nThe Ascend Difference : \r\nWe do what we say we will do.\r\nWe are direct and transparent.\r\nWe find real opportunities with great employers.\r\nWe support our talent every step of the way.\r\nWe make a difference in people’s lives.\r\n\r\nHow We Help You : \r\nOur recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements.\r\n\r\nWe are always looking for great people. Apply today!