Remote Health Care Customer Service

A company is looking for a Health Care Customer Service Representative to handle inbound and outbound calls in a high-tech environment.

Key Responsibilities

Make and answer calls to resolve billing and payment issues

Respond to requests for information from patients / account holders professionally

Adhere to client-specific protocols and applicable laws while managing payment arrangements

Required Qualifications, Training, and Education

1+ years of experience in a Call Center or Customer Service role

Knowledge or experience in medical terminology, patient billing, or healthcare administration preferred

Ability to work in a fast-paced, deadline-oriented environment

Demonstrated flexibility in scheduling and assignments

Bilingual candidates preferred for additional support