Metabolic Assistant

Metabolic Assistant

Job Summary :

Provide a wide variety of administrative support to Advanced Medical Genetics Practice, including coordination of care for patients served in the practice.

Responsibilities :

• Manage / schedule all interactions / appointments for patients / individuals with Metabolic Disorders managed at our center based on protocol & / or medical need on an ongoing basis including but not limited to clinic visits, transportation, translation, obtaining results & arranging follow-up.
• Document any and all activities related to the patient that occurs in the clinic or by phone in the electronic medical chart.
• Function as the liaison between the patients / families and the Medical Genetics team.
• Schedule appointments & prepare all follow-up lab requisitions including special tests according to protocol and communicate with the families accordingly.
• Collect results and visit reports from outside laboratories and providers in a timely fashion and communicate with the Medical Genetics team as needed.
• Function as an advocate and the contact person for the IMDC families to assure continued optimum care especially for our Spanish-speaking families.
• Generate & maintain a system for obtaining insurance authorization for enteral formulas, medications, clinic visits, including letters of medical determination / necessity.
• Send provider letter to patient’s MD with copy of lab results, if appropriate, particularly with patients who have been referred by Newborn Screening (NBS).
• Collect, organize, and update pertinent information in the electronic medical records for all IMDC patients especially for new and NBS referrals.
• Create and modify documents such as reports, memos, and letters as needed to help with patient management.
• Maintain confidentiality in all aspects of the job.

Coscore : N / A

Qualifications / Requirements :

Licenses / Certifications :

Other : Proficiency in Spanish is a must. (speaking, writing and reading).

Highly organized, detailed-orientated, reliable and possess the ability to work independently and efficiently;

the ability to screen and prioritize tasks is essential.

PI5c3fd7f15ce9-30511-38063880