Telecom Engineer II

A company is looking for a Telecom Engineer II, Remote.

Key Responsibilities

Design, develop, document, and implement contact center telephony infrastructure and application projects

Collaborate with engineers, analysts, and vendors to evaluate and propose innovative technologies and improvements

Maintain expert-level understanding of telecommunications applications and data system integration

Required Qualifications

Bachelor's degree in computer information systems, Telecommunications, or related technical field

5+ years of experience in complex telecommunications environments

Preferred training in NICE CXOne or CCNA-Collaboration

Expert level technical expertise in NICE CXOne systems and telecommunications infrastructures

Knowledge of WAN / LAN technologies and VoIP / SIP call routing protocols