Insurance Customer Support AssociateVirtualVocations • North Hollywood, California, United States
Insurance Customer Support Associate
VirtualVocations • North Hollywood, California, United States
30+ days ago
Job type
- Full-time
Job description
A company is looking for an Insurance Customer Support Associate, working remotely.
Key Responsibilities
Identify and resolve complicated issues related to brokers, groups, or members regarding insurance benefits, claims, enrollment, and billing processes
Establish rapport and build confidence with external brokers in the Healthcare Insurance sector
Provide concierge-level support to brokers who are key to selling the company's products
Required Qualifications
1 year or more of customer service experience
High school diploma or equivalent
Ability to recognize and solve mid-to-high level customer service issues
15 mbps)
Smartphone or device running iOS or Android for daily log-in
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Customer Support Associate • North Hollywood, California, United States
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