Retail Store Manager (Bryan)

Job Title

Retail Center Manager - Bryan, TX

Reports to : Director of Operations

Company Overview

Woodson Lumber is a leading distributor and retailer of specialty building materials and lumber products, operating multiple branches across central Texas. We combine our scale with local agility, serving contractors, remodelers, trade customers, and retail customers through best-in-class service, product knowledge, and operations excellence.

Role Summary

The Retail Center Manager is responsible for the full-spectrum operations, financial performance, and customer service at a retail location. This role leads teams across counter sales, warehouse, yard, delivery, transport, and logistics to ensure the branch runs efficiently, profitably, safely, and with a high level of customer satisfaction.

You will act as a bridge between corporate goals and local execution driving metrics, coaching teams, optimizing processes, and delivering results.

Key Responsibilities

Operational Leadership

• Oversee and coordinate all functions of the branch : counter sales, yard, warehouse, receiving, shipping, delivery, logistics, maintenance, and customer support.
• Set, monitor, and drive key performance metrics (KPIs) such as inventory accuracy, equipment utilization, labor efficiency, cost per unit, and shrinkage.
• Conduct regular audits and performance reviews; use data to identify gaps and drive continuous improvement.
• Ensure compliance with company policies, safety protocols, and regulatory requirements (OSHA, environmental, DOT / transport).
• Lead periodic operations meetings with supervisors, sales leadership, delivery staff, and other retail employees.
• Resolve operational bottlenecks, escalations, and customer issues in a timely manner.
• Manage branch capital expenditures, maintenance, and facility upkeep (vehicles, yard, equipment).

Financial & Business Management

Team Leadership & Human Resources

Customer & Vendor Relations

Required Skills & Qualifications

Required Skills / Must-Haves

Preferred Skills

Performance Metrics & Success Criteria

You will be evaluated based on metrics such as :

Reporting & Interactions

Working Conditions & Physical Requirements