Clinic Operations Manager - Audiology

Clinic Operations Manager 1

The Clinic Operations Manager 1 coordinates activities in physician offices, clinics, or other areas. This ensures high-quality, patient-centered care and compliance with policies, procedures, and standards.

Essential Functions of the Role :

• Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.
• Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
• Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.
• Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.
• Approves and contributes to in-service education programs for assigned team members.
• Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.
• Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
• Provides information to physicians, community groups, and referral agencies about programs provided by practices.
• Investigates, resolves and documents resolution of patient complaints.

Key Success Factors :

Qualifications :