ServiceNow Application Developer

Job Description

Job Description

Description :

Our firm supports federal agencies reimagine their operations, optimize processes, and modernize technology platforms to strengthen mission delivery. We manage critical business functions and implement innovative, sustainable solutions that drive measurable impact. By delivering diverse, multi-talented professionals, we help our federal customers achieve their goals and fulfill critical missions. We provide our services to various agencies in the national security, defense and healthcare sectors.

We are hiring ServiceNow Application Developers with a proven track record of working within the defense sector . The Application Developer will provide services to execute application lifecycle management to support the Naval Reactors Headquarters (NRHQ’s) mission-critical needs.

Agency Program and Mission : NRHQ supports the U.S. Navy’s nuclear-powered submarines and aircraft carriers by providing clean, safe, and reliable nuclear propulsion. The 08Y-Enterprise Applications (08Y-EA) group within NRHQ develops and maintains custom workflow software that underpins many Naval Reactors (NR) business processes.

Requirements :

Position Overview : The Application Developer is responsible for designing, developing, testing, and maintaining enterprise applications and databases in support of NRHQ’s business needs. Working from a prioritized product backlog, the developer will create new application features, enhance existing systems, fix defects, and ensure that all software meets functional requirements and quality standards. They will collaborate with the Program Manager and product stakeholders to understand requirements and will produce technical documentation and user guides as needed. This role requires both independent problem-solving and teamwork within an Agile Scrum development environment.

Key Responsibilities :

• New Development : Design, code, and implement new applications and databases, as well as new features for existing systems, based on requirements in the product backlog.
• Testing and Quality Assurance : Develop and execute test plans (including automated tests when feasible) to verify that software meets all functional requirements and is bug-free.
• Documentation : Draft and update end-user operational instructions, release notes, and other technical documentation for new or updated applications, ensuring users and administrators have up-to-date guidance.
• Maintenance and Support : Provide ongoing maintenance for deployed applications, including troubleshooting and resolving defects, and implementing enhancements based on documented change requests.

Qualifications and Required Experience :

Work Location & Schedule : The Application Developer role is based on-site at NRHQ in the Washington, D.C. area, including potentially working at other NRHQ-affiliated offices in the National Capital Region. On-site presence is generally required, though routine telework is allowed with prior approval from the Manager of Enterprise Applications. The standard work schedule aligns with NRHQ’s core hours, Monday through Friday, approximately 6 : 00 AM to 6 : 00 PM Eastern Time (8 hours per day.