Administrative Support Assistant 3
Government JobsDes Moines, IA, US30+ days ago
Job type
- Full-time
Job descriptionProcess applications for licensure using a licensing software system. Understand and implement administrative rules governing the licensure process. Review and evaluate supporting documents received for pending license applications, including test scores and credentials. Handle confidential documents and follow procedures established in the Code and administrative rules. Make an independent determination of each applicant's eligibility for licensure. Read, understand and interpret information on supporting documents, including academic transcripts. Advise applicants on procedure and requirements and give appropriate and prompt responses to questions by telephone and in person. Draft and send written correspondence to applicants regarding their application. Process licensure fees, issue licenses and certificates, and enter licensing information in the online system on a daily basis. Assist with preparation for board meetings and attend board meetings if requested. Provide assistance to the assigned board executives, including preparation of correspondence, minutes, and professional reports. Answer multiple phone and walk-in inquiries from individuals, schools and businesses about requirements for initial licensure, relocation from another state, and continuing education requirements. Consult with the board support counterparts in order to maintain good communication between licensure and boards. Reply to "Contact Us" and other general inquiry email correspondence. Prioritize tasks in the order to provide timely answers to a large number of queries. Assist stakeholders to access public licensure information and lists of active licensees through the web-based database. Provide information to the Disciplinary Office and assigned AAG upon request, and assist the Board Executive to process complaints. Participate in bureau staff meetings and perform other duties as assigned during periods of peak workload. Other duties as assigned. Robust benefits, including excellent health, dental, life and vision insurance. Teleworking options after the first six months. Generous paid time off, including vacation, paid holidays, and sick leave accrual. Opportunities for professional development. Flexible Spending Accounts for medical and dependent care. Iowa Public Employee Retirement System (IPERS) Retirement Package. Optional 401A plan with employer contribution. Retirement Investors Club (Employer Sponsored Retirement Plan). Employee Assistance Program for support when you need it most. Access to an on-site employee fitness center Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more) Two years of full-time work experience in general office, clerical, data entry / processing, or related work. A total of two years of education and / or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience. Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.
Administrative Support Assistant 3
The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic individual to join as an Administrative Support Assistant 3 within our Licensing Division at our central office near Valley Junction in Des Moines, Iowa.
DIAL's mission is to Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency. DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions : Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor / OSHA, Licensing, Workers' Compensation, and Administration.
What We're Seeking
The successful candidate for this fast-paced position is a motivated, organized, and detail-focused individual. Applicants should have a proven track record of completing tasks on a strict deadline, sound judgment and decision making ability, and have excellent customer service skills.
Desired qualifications include :
- A self-motivated, quick learner who is able to navigate licensure requirements proficiently.
- Great attention to detail and a high level of organizational skill.
- Excellent written and oral communication skills.
- Comfort with responding to a high volume of inquiries and prioritizing clerical work.
- Experience working with diverse populations in a team environment.
- Commitment to providing a high-quality service.
- Displays high standards of professional and ethical conduct.
What You'll Do :
What We Offer
When you join DIAL, you help to make Iowa safer and healthier, while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including :
Excited to pursue the next step in your career? Apply today!
Background check required.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification :
Create a job alert for this search
Administrative Assistant • Des Moines, IA, US
Related jobs
Dental Administrative Assistant.We are currently searching for Dental Administrative Assistants.The administrative support staff is responsible for tasks prior, during and after the event as well a...Show moreLast updated: 30+ days ago
We are looking for a detail-oriented Administrative Assistant to join a well-established team in West Des Moines, Iowa.This position offers the potential for long-term employment and is ideal for s...Show moreLast updated: 30+ days ago
Sign on Bonus Available - Paid out in 3 equal payments after completing 3 months, 6 months, and 9 months of employment • •.
We are pleased to share that two distinct opportunities are currently open w...Show moreLast updated: 30+ days ago Administrative Support Specialist.Under direct supervision, performs a variety of administrative support duties that require knowledge and understanding of the department's mission, rules, regulati...Show moreLast updated: 8 hours ago 
Administrative Assistant / Benefit Specialist.Are you a compassionate administrative professional looking to make a meaningful difference in the lives of individuals during their healthcare journey? ...Show moreLast updated: 8 hours ago
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 2 days ago Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 2 days ago 
Production Administrative Assistant.Foundation Recovery Systems, A Groundworks Company, is seeking a talented Production Administrative Assistant to join their team in Ankeny, IA!.The Production Ad...Show moreLast updated: 10 days ago This is an In Office Position • •.This role operates administratively in a.Home and Community-Based Services (HCBS) Setting.
Iowans with functional, cognitive, and other physical or mental health need...Show moreLast updated: 18 days ago Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 2 days ago 
Ardor Health Solutions is seeking a travel Certified Occupational Therapy Assistant for a travel job in Norwalk, Iowa.Job Description & Requirements.
Certified Occupational Therapy Assistant.Ard...Show moreLast updated: 30+ days ago Under direct supervision, performs a variety of administrative support duties that require knowledge and understanding of the department's mission, rules, regulations, goals, and services.Depending...Show moreLast updated: 8 hours ago 
Duration : 07 months with possible extension.Shift : 09 : 00 am to 05 : 30 pm Pay rate : $28.The Administrative Assistant Work and Asset Management provides vital support to the work and asset management...Show moreLast updated: 30+ days ago Home and Community-Based Services (Hourly) Setting.Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services).
Rather than institutionalizing individ...Show moreLast updated: 3 days ago Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 5 days ago 
Are you a detail-oriented professional with 1-2 years of experience in administrative support? We're looking for a proactive Administrative Assistant to join our team!.
Provide general administrativ...Show moreLast updated: 30+ days ago Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 5 days ago Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 5 days ago
- Promoted
Administrative Assistant
DOCS HealthJohnston, IA, USFull-time
- Promoted
Administrative Assistant
Robert HalfWest Des Moines, IA, USTemporary
- Promoted
HCBS Homes / Hourly Direct Support Professional I
imagine the PossibilitiesWinterset, IA, United StatesFull-time +1
- Promoted
- New!
ADMINISTRATIVE SUPPORT ASSISTANT (PUBLIC WORKS)
Government JobsDes Moines, IA, USFull-time
- Promoted
- New!
Administrative Assistant / Benefits Specialist
USA JobsWest Des Moines, IA, USFull-time
- Promoted
Tax Expert - Local
IntuitAmes, IowaFull-time
- Promoted
Tax Expert - 2+ Yrs Paid Tax Experience Required
IntuitAmes, IowaFull-time
- Promoted
Production administrative assistant- construction
GroundworksAnkeny, IA, USFull-time
- Promoted
Direct Support Supervisor
imagine the PossibilitiesWinterset, IA, United StatesFull-time +1
- Promoted
Tax Expert - Onsite - 2+ Yrs Paid Tax Experience Required
IntuitAmes, IowaFull-time
- Promoted
Travel Certified Occupational Therapy Assistant
Ardor Health SolutionsNorwalk, IA, USFull-time
- Promoted
- New!
ADMINISTRATIVE SUPPORT ASSISTANT (RECORDER'S OFFICE)
Government JobsDes Moines, IA, USFull-time
- Promoted
Administrative Assistant - Asset Management
IntelliPro GroupJohnston, IA, USFull-time
- Promoted
Direct Support Professional I (Hourly)
imagine the PossibilitiesBoone, IA, United StatesFull-time +1
- Promoted
Tax Expert - Onsite
IntuitAmes, IowaFull-time
Administrative Assistant
Sunrise SystemsDes Moines, Iowa, United StatesFull-time
Quick Apply
- Promoted
Seasonal Tax Expert - Local
IntuitADEL, Iowa, United StatesFull-time
- Promoted
Tax Accountant - 2+ Yrs Paid Tax Experience Required
IntuitADEL, Iowa, United StatesFull-time