Crypto Operations Analyst

Webull is a leading digital brokerage platform built on next generation global infrastructure. At Webull, we believe that everyone should have an equal opportunity to control their own financial future. Our vision has always been to empower individual investors with the tools and resources they need to succeed financially. This commitment remains at the heart of everything we do. From low-fee trading and robust market data to advanced analytical tools, we are committed to providing a seamless, top-tier trading experience.

About The Role & Team

Webull Pay is the digital asset / crypto arm of Webull Group, empowering users to buy, sell, transfer, and manage cryptocurrencies through a secure and intuitive platform. As part of the broader Webull ecosystem, we are committed to building trust in the digital asset economy through operational excellence, transparency, and customer-first innovation.

The Crypto Operations Analyst will be part of the Webull Pay Operations team, supporting the daily movement of funds and digital assets, reconciling transactions across multiple systems, and ensuring accuracy in all back-office and customer-facing operations. This role requires strong analytical and problem-solving skills, high attention to detail, and comfort working with blockchain data, payment networks, and internal ledger systems.

The Analyst will collaborate closely with cross-functional teamsincluding Risk, Compliance, Product, and Treasuryto support seamless and compliant operational workflows across Webull Pay's crypto and fiat rails. This position reports to the Senior Associate Director, Payment and Crypto Operations.

In This Role, You Will

• Reconcile daily crypto and fiat transactions between custody providers, banking partners, and internal ledgers.
• Support operational workflows for deposits, withdrawals, and coin transfers, ensuring accuracy and timeliness.
• Monitor and resolve reconciliation breaks, transaction failures, and exception items, escalating as needed.
• Coordinate with Treasury on liquidity management, settlement funding, and end-of-day balance reporting.
• Assist in maintaining and improving standard operating procedures (SOPs) for crypto operations processes.
• Partner with Compliance and Risk to identify and mitigate suspicious activity, system errors, or policy exceptions.
• Work cross-functionally with Product and Engineering to communicate operational requirements and test new features.
• Generate and maintain internal reports and dashboards tracking operational metrics, aging, and error trends.
• Participate in root-cause analysis and recommend process improvements to enhance efficiency and control.
• Support readiness for audits, regulatory exams, and internal control reviews related to crypto operations.

The Skills You Bring

What Makes You Stand Out

Why Webull?

Webull is more than a fintech companywe're a global community of innovators, collaborators, and trailblazers. Headquartered in St. Petersburg, FL, Webull operates in 15 regions worldwide, serving over 20 million users. At Webull, your ideas matter, your voice is heard, and your work makes a real impact.

Investing in our people is a top priority for us, which is why we have a comprehensive benefits package that includes :

This role is based in our St Pete Global HQ (200 Carillon Pkwy, FL), where in-person collaboration fuels growth, mentorship, and innovation.

EEOC Statement

Webull is an equal opportunity employer. We're committed to building a diverse and inclusive team where all backgrounds, perspectives, and talents are valued.

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