International Operations Manager Lead & Drive Excellence in Global Freight

Job Description :

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International Operations Manager Lead & Drive Excellence in Global Freight!

Location : DETROIT | $80K - $120K Base Salary (DOE) Top-Tier Benefits

Schedule : Monday Friday | Day Shift

Industry : Logistics & Supply Chain | Freight Forwarding

Are you an experienced operations leader ready to take charge of a high-performing global logistics team?

Do you thrive in a fast-paced international freight environment, ensuring smooth and efficient operations?

Join a globally recognized logistics leader & play a key role in shaping operational success!

What s in It for You?

Competitive Salary : $80K - $120K based on experience

Top-Tier Benefits : 401K, Health, Dental, Vision Insurance, PTO

Leadership Role : Manage & optimize international air & ocean freight operations

Career Growth : Opportunity to mentor, develop, and lead a high-performing team

Strategic Impact : Influence company-wide operational improvements & client satisfaction

About the Company

Our client is a global leader in logistics and supply chain management, providing seamless, efficient, and cost-effective freight forwarding solutions across international markets. With an expansive network, cutting-edge technology, and a commitment to excellence, they deliver industry-leading logistics services to clients worldwide.

Your Role : International Operations Manager

As an International Operations Manager, you will be at the forefront of managing and optimizing global freight operations, ensuring top-tier customer service, compliance, and efficiency. Reporting directly to the VP of Operations, you will lead a dynamic team handling quotes, customer service, import / export, air / ocean freight, and operational SOPs & KPIs.

Key Responsibilities :

Lead & manage an international operations team, ensuring top performance & customer satisfaction

Develop & implement strategic initiatives to optimize processes and efficiency

Monitor & improve department KPIs, driving operational excellence

Enhance client satisfaction & service performance through proactive improvements

Mentor, train & develop future leaders within the operations team

Collaborate with senior leadership to align goals & drive business performance

Act as the last line of defense to ensure all necessary documentation & compliance standards are met

Oversee booking, routing, tracking, and communication with customers

Work closely with the sales team to address client concerns and provide top-tier logistics solutions

What We re Looking For :

5 years of experience in operations leadership within international freight forwarding or logistics

Deep knowledge of air & ocean import / export operations

Proven ability to train, mentor & develop high-performing teams

Strong understanding of customs compliance & regulatory requirements

Excellent communication & leadership skills to engage with clients & senior leadership

Highly organized, proactive & solution-driven mindset

Bachelor s degree preferred, but relevant work experience will be considered

Why You Should Apply?

Be a key player in a fast-growing global logistics company

Competitive salary full benefits package

Opportunity to lead & make a lasting impact

Work in a dynamic & exciting international logistics environment