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Assistant Community Manager

Assistant Community Manager

HiEmploymentHonolulu, HI, US
6 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About the role :

The Assistant Community Manager is responsible for assisting the Community Manager with the routine operation of the community. The purpose of this position is to provide the additional capacity needed to manage the community effectively.

Schedule : Monday to Friday 8 : 00am-5 : 00pm

Job Type : Full time; Temp to hire

Pay : $22 / hr

Location : Honolulu

  • Will need military base access therefore must pass military base required background checks. Must meet driving requirements and have a valid Driver's License. Must have personal reliable vehicle to use on a daily basis. May have to do company errands.

Primary Responsibilities :

  • First point of escalation for customer service or management related issues
  • Responsible for rent collection of delinquent accounts, recoup current resident damage, and other financial responsibilities
  • Manage the day-to-day operations in the office
  • Review and approve all new resident files ensuring accuracy
  • Enforce resident guide and community standards by regularly inspecting common areas of community
  • Monitor and assist in completing resident journey touch points
  • Ensure all required daily, weekly, and monthly reports are complete, accurate and on time
  • Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures
  • Actively assist and participate in the organization and execution of company-sponsored resident events including social events
  • Performing duties as needed such as move-ins, move-outs, conducting assessments with residents and assess charges for damages
  • In the absence of the Community manager, the ACM will serve as acting Community Manager
  • Job Requirements :

  • High School diploma or GED required; associate’s degree in business preferred
  • Minimum 1 - 3 years’ experience in property management
  • Proficiency in YARDI or other similar industry software preferred
  • Experience with computer system required which includes web-based application and Microsoft Office applications
  • Able to communicate clearly and effectively both verbally and in writing in English
  • Able to work collaboratively in small teams
  • Must provide a high level of customer service to internal and external customers in a professional, service-oriented, respectful manner
  • Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
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    Assistant Community Manager • Honolulu, HI, US