Talent.com
Digital Channels Manager

Digital Channels Manager

Communication Federal Credit UnionOklahoma City, OK, USA
28 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Our Benefits

  • Competitive Pay with advancement opportunities
  • Performance Incentives
  • 11 Paid Holidays
  • Paid Time Off (Starting at 16 days per year with Years of Service Increases)
  • 200% 401(k) Match up to 5%
  • Medical Plans with a $5.00 Employee Only Per Pay Period Plan
  • Dental, Vision, Short-Term Disability Insurance
  • Hospital and Accident Indemnity Plans
  • Employer paid Basic Life and AD&D Insurance
  • Employer paid Long-Term Disability Insurance
  • Flexible Spending Accounts- Medical and Dependent Care
  • Tuition / Educational Assistance
  • Employee Perks and Discounts

Communication Federal Credit Union has proudly served its' members for over 80 years and was ranked the #1 Credit Union in Oklahoma by Forbes for 2020-2021. We are committed to our local communities, providing financial education, and supporting local organizations.

We are seeking a skilled and motivated Digital Channels Manager to lead the operations of our digital platforms and ensure seamless member experiences across all digital touchpoints. This role is responsible for overseeing digital banking, account opening, and communication platforms, as well as supervising staff who support digital channels and marketing operations. The Manager will collaborate with multiple departments and vendors to drive adoption, optimize workflows, and maintain compliance with regulatory requirements.

Responsibilities

Digital Banking

  • Manage digital banking initiatives and projects, including platform enhancements and account opening systems.
  • Oversee integrations with fintech providers to improve member-facing solutions.
  • Monitor performance metrics and provide recommendations for optimization.
  • Digital Communications & Marketing Platforms :

  • Oversee workflows, automations, and campaigns to increase member engagement.
  • Maintain automated member and staff communications across email, SMS, and push notifications.
  • Ensure adherence to compliance and accessibility standards in all communications.
  • Leadership & Collaboration :

  • Lead and support staff responsible for digital channels and marketing operations.
  • Collaborate with IT, Marketing, Lending, Operations, and Compliance to deliver effective solutions.
  • Provide training, guidance, and oversight to ensure timely and accurate execution of tasks.
  • Web & Digital Properties :

  • Ensure the credit union's website and digital properties remain functional, accessible, and compliant.
  • Maintain and update webpages with accurate rates, disclosures, and product information.
  • Vendor & Risk Management :

  • Manage vendor relationships with digital banking and marketing platform providers.
  • Evaluate new technologies and competitor offerings to ensure digital relevance.
  • Support risk management by ensuring compliance with regulations and security requirements.
  • Required Skills and Proficiencies

  • Professional written and verbal communication skills to interact effectively with members, vendors, and coworkers.
  • Strong interpersonal skills and ability to project a positive image in public forums.
  • Strong organizational and project management skills with attention to detail and accuracy.
  • Ability to manage competing demands, adapt to change, and remain composed under pressure.
  • Proficiency with digital banking platforms, communication tools, and automation systems.
  • Familiarity with APIs, system integration concepts, and front-end technologies is strongly preferred.
  • Proficiency in Microsoft Word, Excel, and PowerPoint; experience with Content management systems and communication platforms such as WordPress, Acoustic, Airship, and project management tools such as Jira and Trello.
  • Training and Experience

  • Five or more years of experience with digital banking platforms, fintech integrations, or related technology required.
  • High school diploma or G.E.D. required; bachelor's degree in Information Systems, Computer Science, Business Administration, or related field preferred.
  • Coursework or certifications in project management, system integration, or digital banking platforms considered a plus.
  • Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
  • Job Posted by ApplicantPro

    Create a job alert for this search

    Channel Manager • Oklahoma City, OK, USA

    Related jobs
    Digital Marketing Manager

    Digital Marketing Manager

    MediabistroEdmond, OK, United States
    Full-time
    The YouVersion Regional Digital Marketing Manager is primarily responsible for implementing and managing the YouVersion digital marketing regional strategy, working alongside the Director of Digita...Show moreLast updated: 30+ days ago
    • Promoted
    Principal Data Product Manager - Edmond OK - Onsite

    Principal Data Product Manager - Edmond OK - Onsite

    iSoftTek Solutions IncEdmond, OK, US
    Full-time
    Title : Principal Data Product Manager.Define and communicate the vision, strategy, and roadmap for data products portfolio. Lead the end-to-end product development lifecycle, including ideation, des...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Account Coodinator

    Technical Account Coodinator

    JobotYukon, OK, US
    Full-time
    Growing Technology Company with the opportunity to carve out your own territory.This Jobot Consulting Job is hosted by : Dan Dungy. Are you a fit? Easy Apply now by clicking the "Apply Now" button an...Show moreLast updated: 3 days ago
    • Promoted
    Drive with DoorDash - Flexible Schedule

    Drive with DoorDash - Flexible Schedule

    DoorDashPurcell, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 10 days ago
    • Promoted
    Universal Teller I

    Universal Teller I

    IBC BankPurcell, OK, US
    Full-time
    The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the "IBC Experience". This includes providing prompt, effici...Show moreLast updated: 10 days ago
    • Promoted
    Inside Sales Insurance Specialist

    Inside Sales Insurance Specialist

    AMBAYukon, OK, US
    Full-time
    Inside Sales Insurance Specialist Multi-Product Sales.A career with purpose and high performance.At AMBA, we proudly serve Public Employee, Alumni, and Professional Occupation associations by del...Show moreLast updated: 29 days ago
    • Promoted
    Supervisory Industrial Specialist (Supervisory Project Manager)

    Supervisory Industrial Specialist (Supervisory Project Manager)

    US Government JobsEl Reno, OK, US
    Full-time
    Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.Show moreLast updated: 3 days ago
    • Promoted
    Regional Digital Marketing Manager

    Regional Digital Marketing Manager

    Life.ChurchEdmond, OK, US
    Full-time
    Regional Digital Marketing Manager.The YouVersion Regional Digital Marketing Manager is primarily responsible for implementing and managing the YouVersion digital marketing regional strategy, worki...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Channel Partnership Manager

    Associate Channel Partnership Manager

    Cengage GroupOklahoma City, OK, United States
    Full-time
    We believe in the power and joy of learning.At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning.We are bonded by our sha...Show moreLast updated: 4 days ago
    • Promoted
    Site Manager

    Site Manager

    Alliance For MultiSpecialty Research LLCNorman, OK, US
    Full-time
    The Site Manager oversees the daily operations and site personnel participating in clinical research.This position performs a diverse role of managerial and administrative responsibilities.This inc...Show moreLast updated: 3 days ago
    • Promoted
    Delivery Driver - Flexible Schedule

    Delivery Driver - Flexible Schedule

    DoorDashBlanchard, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 10 days ago
    • Promoted
    Biology Private Tutoring Jobs Norman

    Biology Private Tutoring Jobs Norman

    SuperprofNorman, OK, United States
    Full-time +1
    Superprof is the leading tutoring platform in the USA, connecting passionate individuals with eager learners.We operate in over 41 countries, making education accessible to everyone, everywhere.Sup...Show moreLast updated: 30+ days ago
    Digital Channels Specialist

    Digital Channels Specialist

    Communication Federal Credit UnionOklahoma City, OK, USA
    Full-time
    Quick Apply
    Competitive Pay with advancement opportunities.Paid Time Off (Starting at 16 days per year with Years of Service Increases). Employee Only Per Pay Period Plan.Dental, Vision, Short-Term Disability I...Show moreLast updated: 28 days ago
    • Promoted
    English Private Tutoring Jobs Norman

    English Private Tutoring Jobs Norman

    SuperprofNorman, OK, United States
    Full-time +1
    Superprof is the leading tutoring platform in the USA, connecting passionate individuals with eager learners.We operate in over 41 countries, making education accessible to everyone, everywhere.Sup...Show moreLast updated: 30+ days ago
    • Promoted
    Drive with DoorDash - Sign Up in Minutes

    Drive with DoorDash - Sign Up in Minutes

    DoorDashChickasha, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 10 days ago
    • Promoted
    Channel Account Manager

    Channel Account Manager

    International Staffing ConsultantsOklahoma City, OK, US
    Full-time
    Channel Account Manager Copiers Remote (Mid-West).Our client is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States, Latin America, ...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Flexible Schedule

    Restaurant Delivery - Flexible Schedule

    DoorDashChickasha, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 10 days ago
    • Promoted
    Digital Channels Manager

    Digital Channels Manager

    Communication Federal Credit UnionOklahoma City, OK, US
    Full-time
    Competitive Pay with advancement opportunities.Paid Time Off (Starting at 16 days per year with Years of Service Increases). Employee Only Per Pay Period Plan.Dental, Vision, Short-Term Disability I...Show moreLast updated: 28 days ago
    • Promoted
    Digital Product Manager

    Digital Product Manager

    UMB BankOklahoma City, OK, United States
    Full-time
    Bank's clients, including consumers, small businesses, and corporates.This role is hybrid (Mon through Thu on-site; Fri remote) for candidates in the Kansas City metropolitan area and open to quali...Show moreLast updated: 4 days ago
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashChickasha, OK, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 10 days ago