Overnight Butler

ESSENTIAL FUNCTIONS :

This opportunity is $16 per hour with the potential to earn $25 per hour with gratuity.

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Contact assigned guests and assist with personalized services (pre-booking, spa, dining, and activity reservations).
• Arrange, record, deliver, and charge all special requests for arriving guests.
• Greet guests at entrance, escort guests to room, and present keys, then arrange for valet and bell service.
• Offer personalized services including packing / unpacking and organization of guests belongings, clothing pressing, shoe shining, and description of room amenities.
• Monitor guest activity while at the resort, including being on call for any special requests or last minute needs (including drawing of baths).
• Gain comprehensive understanding of all menus, outlets, and amenities of resort.
• Communicate movement of guests to all resort outlets, ensuring proper service and recognition.
• Inspects all guest rooms prior to guest arrival ensuring excellence.
• Inspect and present all food and beverage items ordered by the guest.
• Research and clarify any misunderstanding with regards to guest folio.
• Prepare bill and proper back up for presentation to the guest upon departure.
• Assist guests with luggage transport and farewell.
• Ability to cooperate and operate seamlessly with all departments of the resort.
• Ability to interact with guests that have high expectations.
• Ability to maintain confidentiality and privacy.
• Other Job duties assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and / or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

WHY WORK FOR NEMACOLIN?

Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.

As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!

ASSOCIATE PERKS :

What is in it for you? As a Nemacolin associate, you won’t just have a bright future — you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.

Wisteria Associate Community- Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.

Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs :

(Keywords : Butler, Hospitality, Customer Services, Guest Services, Jobs Near Me)